Call Center Representative Average Salary in Budapest 2024
How much money does a person working as Call Center Representative make in Budapest?
LOW
92,300
HUF AVERAGE
201,000
HUF HIGH
319,000
HUF
A person working as Call Center Representative in Budapest typically earns around 201,000 HUF. Salaries range from 92,300 HUF (lowest) to 319,000 HUF (highest).
Salary Variance
This is the average salary including housing, transport, and other benefits. Call Center Representative salaries in Budapest vary drastically based on experience, skills, gender, or location. Below you will find a detailed breakdown based on many different criteria.
Call Center Representative Pay Scale and Salaries in Budapest
Salary Structure and Pay Scale Comparison
190,000 HUF or more
167,000 to 190,000 HUF
115,000 HUF or less
115,000 to 167,000 HUF
 92,300 HUF |
192,000 HUF |
319,000 HUF |
Median Salary, maximum and minimum salary, minimum wage, starting salary, and the salary range
Salary Range, Minimum Wage, and Starting Salary
Salaries for the position Call Center Representative in Budapest range from 92,300 HUF (starting salary) to 319,000 HUF (maximum salary). It should be noted that the given figure is not the legally mandated minimum wage; rather, it represents the lowest figure reported in a salary survey that included thousands of participants and professionals from all regions of the country.
Median Salary
With a median salary of 192,000 HUF, half of the professionals who work as Call Center Representative in Budapest earn less than this amount, and the other half earn more. The median salary denotes the middle value of salaries. Ideally, you would want to belong to the group earning more than the median salary, located on the right side of the salary distribution graph.
Percentiles and Salary Scale
The median is closely associated with two other values known as the 25th and 75th percentiles. By examining the salary distribution chart, it can be determined that 25% of professionals employed as Call Center Representative in Budapest earn less than 155,000 HUF, while 75% earn more. Similarly, the chart shows that 75% earn less than 221,000 HUF while 25% earn more.
Pay Scale Structure
To provide a better understanding of expected salaries, we categorized the frequently occurring salaries into different ranges. This approach provides a more precise representation of salary distribution for the job title Call Center Representative in Budapest compared to simply calculating the average. The majority of reported salaries, approximately 65%, fall within the range of 115,000 HUF to 167,000 HUF. About 20% of salaries are below the 115,000 HUF mark, while 10% fall within the range of 167,000 HUF to 190,000 HUF. Only 5% of individuals have salaries exceeding 190,000 HUF.
Salary Comparison by Years of Experience / Call Center Representative / Budapest
How do experience and age affect pay?
| 0 - 2 Years | 105,000 HUF | |
| 2 - 5 Years | +34% | 140,000 HUF |
| 5 - 10 Years | +48% | 207,000 HUF |
| 10 - 15 Years | +22% | 252,000 HUF |
| 15 - 20 Years | +9% | 275,000 HUF |
| 20+ Years | +8% | 297,000 HUF |
The experience level is the most important factor in determining the salary. Naturally, the more years of experience the higher the wage. We broke down salaries by experience level for people working as Call Center Representative and this is what we found.
Employees with less than two years of experience earn approximately 105,000 HUF.
While someone with an experience level between two and five years is expected to earn 140,000 HUF, 34% more than someone with less than two year's experience.
Moving forward, an experience level between five and ten years lands a salary of 207,000 HUF, 48% more than someone with two to five years of experience.
Additionally, professionals whose expertise span anywhere between ten and fifteen years get a salary equivalent to 252,000 HUF, 22% more than someone with five to ten years of experience.
If the experience level is between fifteen and twenty years, then the expected wage is 275,000 HUF, 9% more than someone with ten to fifteen years of experience.
Lastly, employees with more than twenty years of professional experience get a salary of 297,000 HUF, 8% more than people with fifteen to twenty years of experience.
Typical Salary Progress for Most Careers
Salary Comparison By Education / Call Center Representative / Budapest
How do education levels affect salaries?
Displayed below is the average salary variance between different education levels of professionals working as Call Center Representative.
| High School | 119,000 HUF | |
| Certificate or Diploma | +57% | 187,000 HUF |
| Bachelor's Degree | +68% | 314,000 HUF |
We all know that higher education equals a bigger salary, but how much more money can a degree add to your income? We broke down salaries by education level for the position Call Center Representative in order to make a comparison.
Level 1: High School
Employees at this education level have an average salary of 119,000 HUF.
Level 2: Certificate or Diploma
At this level, the average salary becomes 187,000 HUF, 57% more than the previous level.
Level 3: Bachelor's Degree
At this level, the average salary becomes 314,000 HUF, 68% more than the previous level.
Typical Salary Difference by Education for Most Careers
Salary and Compensation Comparison By Gender / Call Center Representative / Budapest
Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? For the people who work as Call Center Representative in Hungary, the average difference between the salary of male and female employees is 8%.
| Male | 172,000 HUF | |
| Female | +9% | 187,000 HUF |
Salary Comparison By Gender in Hungary for all Careers
Average Annual Salary Increment Percentage / Call Center Representative / Budapest
How much are annual salary increments in Budapest for individuals working as Call Center Representative? How often do employees get salary raises?
Individuals working as Call Center Representative in Hungary are likely to observe a salary increase of approximately % every months. The national average annual increment for all professions combined is 9% granted to employees every 17 months.
Hungary / All Professions
The term Annual Salary Increase usually refers to the increase in 12 calendar month period, but because it is rare that people get their salaries reviewed exactly on the one-year mark, it is more meaningful to know the frequency and the rate at the time of the increase.
How to calculate the salary increment percentage?
The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 / Increase Frequency
Worldwide Salary Raises: All Countries and All Jobs
Salary Packages and Schemes
Not all compensation increases are reflected directly in the salary. Some companies offer upgraded packages to their staff instead of cash money. The figures displayed here account only for direct increments to the base salary.
Bonus and Incentive Rates / Call Center Representative / Hungary
How much and how often are bonuses being awarded?
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100% of surveyed staff reported that they haven't received any bonuses or incentives in the previous year while % said that they received at least one form of monetary bonus.
Those who got bonuses reported rates ranging from % to % of their annual salary.
| Received Bonus | % | |
| No Bonus | 100% |
Types of Bonuses Considered
Individual Performance-Based BonusesThe most standard form of bonus, where the employee is awarded based on their exceptional performance.
Company Performance BonusesOccasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.
Goal-Based BonusesGranted upon achieving an important goal or milestone.
Holiday / End of Year BonusesThese types of bonuses are given without a reason and usually resemble an appreciation token.
Bonuses Are Not Commissions!
People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.
What makes a position worthy of good bonuses and a high salary?
The main two types of jobs | |
| Revenue Generators | Supporting Cast |
Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business. | Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations. |
Example: | Example: |
Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.
Bonus Comparison by Seniority Level
Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.
Average Hourly Wage / Call Center Representative / Budapest
1,160 HUF per hourThe average hourly wage (pay per hour) for individuals working as Call Center Representative in Budapest is 1,160 HUF.This is the rate they get paid for every worked hour.
About The Hourly Pay Rate
The hourly wage is the salary paid in one worked hour. Usually, jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fixed amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.
What is the minimum hourly rate of pay?
The minimum pay rate per hour for people working as Call Center Representative in Budapest is 530 HUF. This is the minimum as per the gathered data in the salary survey not the minimum hourly rate mandated by law.
Salary comparison with similar jobs
| Job Title | Average Salary |
| Customer Service and Call Center |  -100% | |
| Account Representative | 224,000 HUF |  +12% |
| Account Service Representative | 242,000 HUF | +21% |
| Business Support Specialist | 318,000 HUF | +59% |
| Call Center Advisor | 260,000 HUF | +30% |
| Call Center Duty Manager | 346,000 HUF | +72% |
| Call Center Manager | 635,000 HUF | +220% |
| Call Center Quality Analyst | 395,000 HUF | +97% |
| Call Center Representative | 197,000 HUF | -2% |
| Call Center Scheduler | 214,000 HUF | +7% |
| Call Center Scheduling Manager | 315,000 HUF | +57% |
| Call Center Supervisor | 257,000 HUF | +28% |
| Call Center Team Leader | 328,000 HUF | +64% |
| Call Center Technology Specialist | 378,000 HUF | +88% |
| Chatbot Copywriter | 340,000 HUF | +70% |
| Chatbot Deployment Specialist | 376,000 HUF | +87% |
| Chatbot Marketing Specialist | 433,000 HUF | +120% |
| Chief Customer Experience and Success Officer | 757,000 HUF | +280% |
| Client Engagement Specialest | 345,000 HUF | +72% |
| Client Executive | 261,000 HUF | +30% |
| Client Liaison Officer | 190,000 HUF | -5% |
| Client Relations Manager | 692,000 HUF | +240% |
| Client Relationship Executive | 615,000 HUF | +210% |
| Client Relationship Manager | 705,000 HUF | +250% |
| Client Service Analyst | 401,000 HUF | +100% |
| Client Service Representative | 200,000 HUF | -0% |
| Client Strategy Specialist | 415,000 HUF | +110% |
| Contracts Specialist | 319,000 HUF | +59% |
| Customer Care Officer | 193,000 HUF | -4% |
| Customer Care Representative | 184,000 HUF | -8% |
| Customer Center Supervisor | 227,000 HUF | +13% |
| Customer Experience Analyst | 232,000 HUF | +16% |
| Customer Experience Manager | 708,000 HUF | +250% |
| Customer Experience Specialist | 420,000 HUF | +110% |
| Customer Feedback and Insights Analyst | 445,000 HUF | +120% |
| Customer Fulfillment Specialist | 389,000 HUF | +94% |
| Customer Insights Analyst | 414,000 HUF | +110% |
| Customer Journey Analyst | 523,000 HUF | +160% |
| Customer Problem Manager | 438,000 HUF | +120% |
| Customer Relations Manager | 658,000 HUF | +230% |
| Customer Relations Specialist | 417,000 HUF | +110% |
| Customer Relationship Management Implementation Consultant | 648,000 HUF | +220% |
| Customer Retention Specialist | 599,000 HUF | +200% |
| Customer Sales Representative | 186,000 HUF | -7% |
| Customer Sales Support | 197,000 HUF | -2% |
| Customer Service Administration | 238,000 HUF | +19% |
| Customer Service Advisor | 429,000 HUF | +110% |
| Customer Service Agent | 195,000 HUF | -3% |
| Customer Service Associate | 200,000 HUF | -0% |
| Customer Service Coordinator | 238,000 HUF | +19% |
| Customer Service Country Manager | 805,000 HUF | +300% |
| Customer Service Executive | 448,000 HUF | +120% |
| Customer Service Manager | 711,000 HUF | +250% |
| Customer Service Officer | 185,000 HUF | -8% |
| Customer Service Operations Manager | 757,000 HUF | +280% |
| Customer Service Quality Assurance Analyst | 616,000 HUF | +210% |
| Customer Service Representative | 193,000 HUF | -4% |
| Customer Service Sales Support | 178,000 HUF | -11% |
| Customer Service Specialist | 188,000 HUF | -6% |
| Customer Service Supervisor | 297,000 HUF | +48% |
| Customer Service Team Leader | 439,000 HUF | +120% |
| Customer Service Trainer | 366,000 HUF | +82% |
| Customer Service Working Supervisor | 329,000 HUF | +64% |
| Customer Solutions Representative | 436,000 HUF | +120% |
| Customer Success Manager | 617,000 HUF | +210% |
| Customer Success Specialist | 432,000 HUF | +120% |
| Customer Support Agent | 198,000 HUF | -1% |
| Dispute Resolution Specialist | 350,000 HUF | +74% |
| Field Service Representative | 204,000 HUF | +2% |
| Guest Relations Officer | 157,000 HUF | -22% |
| Guest Service Agent | 154,000 HUF | -23% |
| Inbound Call Center Representative | 196,000 HUF | -2% |
| Inbound Sales Representative | 194,000 HUF | -3% |
| Internet Banking Supervisor | 620,000 HUF | +210% |
| Lead Administrator | 392,000 HUF | +95% |
| Live Chat Agent | 241,000 HUF | +20% |
| Logistics Coordinator | 209,000 HUF | +4% |
| Onboarding Specialist | 430,000 HUF | +110% |
| Operations Support Manager | 586,000 HUF | +190% |
| Real Time Analyst | 401,000 HUF | +100% |
| Regional Account Manager | 627,000 HUF | +210% |
| Remote Customer Service Representative | 279,000 HUF | +39% |
| Remote Customer Support Agent | 283,000 HUF | +41% |
| Service Administrator | 311,000 HUF | +55% |
| Service Delivery Manager | 627,000 HUF | +210% |
| Service Writer | 165,000 HUF | -18% |
| Social Media Customer Support Specialist | 386,000 HUF | +92% |
| Sourcing Assistant | 133,000 HUF | -34% |
| Telephone Operator | 146,000 HUF | -27% |
| User Experience Researcher | 435,000 HUF | +120% |
| Vendor Administration Specialist | 240,000 HUF | +20% |
| Voice Of The Customer Analyst | 357,000 HUF | +78% |
| Workforce Manager | 399,000 HUF | +99% |
Salary Comparison By City
| City | Average Salary |
| Budapest | 201,000 HUF |
Government vs Private Sector Salary Comparison
Where can you get paid more, working in a private company or the government? The difference between the public or government sector salaries and the private sector salaries in Hungary is 9% on average across all career fields.
| Private Sector | 476,000 HUF | |
| Public Sector | +9% | 518,000 HUF |
Salary Statistics and Calculation Guide
What is considered to be a good and competitive salary for the job title Call Center Representative in Budapest?
A good and competitive compensation would range anywhere between 192,000 HUF and 221,000 HUF. This is a very rough estimate. Experience and education play a very huge part in the final earnings.
Gross Salary (before tax) and Net Salary (after tax)
All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salary after tax for every career.
Base / Basic Salary
The base salary for a careers like Call Center Representative in Budapest ranges from 92,300 HUF to 155,000 HUF. The base salary depends on many factors including experience and education. It is not easy to provide a figure with very little information, so take this range with a grain of salt.
What is the difference between the median and the average salary?
Both are indicators. If your salary is higher than both the average and the median then you are doing very well. If your salary is lower than both, then many people earn more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios. How to compare your salary
