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IT Helpdesk Average Salaries in Cancun 2024

How much money does a person working in IT Helpdesk make in Cancun?


Average Monthly Salary
31,000 MXN
( 372,000 MXN yearly)

LOW
25,100
MXN
AVERAGE
31,000
MXN
HIGH
43,400
MXN
All salary figures displayed here are per month except when noted otherwise.
All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salary after tax for every career.

A person working in IT Helpdesk in Cancun typically earns around 31,000 MXN. Salaries range from 25,100 MXN (lowest average) to 43,400 MXN (highest average, actual maximum salary is higher).


Salary Variance

The provided figure represents the median compensation that encompasses housing, transportation, and other perks. The salaries within the IT Helpdesk domain in Cancun exhibit significant discrepancies across various professions. In case you seek information about the remuneration of a specific position, please refer to the salaries listed below for respective job titles.

Salaries for specific jobs

Job TitleAverage Salary


IT Helpdesk Jobs Pay Scale and Salaries in Cancun

Median and salary distribution Cancun IT Helpdesk monthly
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Salary Structure and Pay Scale Comparison

5% of people earn
32,700 MXN or more
10% of people earn
30,900 to 32,700 MXN
20% of people earn
26,800 MXN or less
65% of people earn
26,800 to 30,900 MXN
Minimum Salary
25,100 MXN
Median
30,400 MXN
Maximum
43,400 MXN




Median Salary, maximum and minimum salary, minimum wage, starting salary, and the salary range

All salary figures displayed here are per month except when noted otherwise.
  • Salary Range, Minimum Wage, and Starting Salary

    Salaries in IT Helpdesk in Cancun range from 25,100 MXN (starting average salary) to 43,400 MXN (maximum average salary, actual maximum is higher). To clarify, the number presented is not the legally mandated minimum wage. Rather, it represents the lowest figure reported in a salary survey that involved thousands of participants and professionals from across the entire country.

  • Median Salary

    The median income in the field of IT Helpdesk is 30,400 MXN, implying that half of the workforce in Cancun earns less than this figure, and the other half earns more. It represents the central value of salaries. As a rule of thumb, you would prefer to be part of the group earning above the median wage, situated on the right-hand side of the salary distribution chart.

  • Percentiles and Salary Scale

    Two values that are highly correlated with the median are the 25th and 75th percentiles. By examining the salary distribution diagram, it is possible to determine that 25% of individuals employed in IT Helpdesk in Cancun earn less than 28,400 MXN, while 75% of them earn more. Additionally, the diagram reveals that 75% of individuals earn less than 32,600 MXN, while 25% earn more than that.

  • Pay Scale Structure

    Data was regrouped into brackets to provide a better understanding of what salaries can be expected. This approach was deemed more accurate than relying solely on the average salary, as it offers greater insights into the distribution of salaries in the field of IT Helpdesk in Cancun. The analysis revealed that roughly 65% of all reported salaries fell within the range of 26,800 MXN to 30,900 MXN. Approximately 20% of salaries were below the 26,800 MXN mark, while 10% ranged from 30,900 MXN to 32,700 MXN. Only 5% of individuals earned a gross salary of 32,700 MXN or higher.

Salary Comparison by Years of Experience

How does a person's salary progress over time?

Salary Comparison By Experience Level
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The experience level is the most important factor in determining the salary. Naturally, the more years of experience the higher the wage.

Generally speaking, employees in IT Helpdesk in Cancun having experience from two to five years earn on average 32% more than freshers and juniors across all industries and disciplines.

Professionals with experience of more than five years tend to earn on average 36% more than those with five years or less of work experience.

As you hit the ten years mark, the salary increases by 21% and an additional 14% for those who have crossed the 15 years mark.

Those figures are presented as guidelines only. The numbers become more significant if you consider one job title at a time.


Change in salary based on experience varies drastically from one location to another and depends hugely on the career field as well. The data displayed here is the combined average of many different jobs. To view accurate figures, choose a specific job title.
On average, a person's salary doubles their starting salary by the time they cross the 10 years* experience mark.
* Based on the average change in salary over time. Salary variations differ from person to person.


Salary and Compensation Comparison By Gender / IT Helpdesk / Cancun

Salary comparison by gender Mexico IT Helpdesk monthly
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Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? In the field of IT Helpdesk in Mexico, the average difference between the salary of male and female employees is 12%.

Male
27,700 MXN
Female-11%
24,700 MXN
Percentage increase and decrease are relative to the previous value

Salary Comparison By Gender in Mexico for all Careers

Salary comparison by gender monthly Mexico
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Average Annual Salary Increment Percentage / IT Helpdesk / Cancun

How much are annual salary increments in Cancun for individuals working in IT Helpdesk? How often do employees get salary raises?

Professionals working in IT Helpdesk in Mexico are likely to observe a salary increase of approximately % every months. The national average annual increment for all professions combined is 8% granted to employees every 18 months.

Annual Salary Increment Rate Mexico IT Helpdesk
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The figures provided here are averages of numbers. Those figures should be taken as general guidelines. Salary increments will vary from person to person and depend on many factors, but your performance and contribution to the success of the organization remain the most important factors in determining how much and how often you will be granted a raise.

Mexico / All Professions

Annual Salary Increment Rate Mexico
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The term Annual Salary Increase usually refers to the increase in 12 calendar month period, but because it is rare that people get their salaries reviewed exactly on the one-year mark, it is more meaningful to know the frequency and the rate at the time of the increase.

How to calculate the salary increment percentage?

The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 / Increase Frequency

The average salary increase in one year (12 months) in Mexico is 5%.

Worldwide Salary Raises: All Countries and All Jobs

World Average Annual Salary Increment
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Salary Packages and Schemes

Not all compensation increases are reflected directly in the salary. Some companies offer upgraded packages to their staff instead of cash money. The figures displayed here account only for direct increments to the base salary.

Bonus and Incentive Rates / IT Helpdesk / Mexico

How much and how often are bonuses being awarded?Annual Salary Bonus Rate Mexico IT Helpdesk
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100% of surveyed staff in IT Helpdesk reported that they haven't received any bonuses or incentives in the previous year while % said that they received at least one form of monetary bonus.

Those who got bonuses reported rates ranging from % to % of their annual salary.

Received Bonus
%
No Bonus
100%

Types of Bonuses Considered

Individual Performance-Based Bonuses

The most standard form of bonus, where the employee is awarded based on their exceptional performance.

Company Performance Bonuses

Occasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.

Goal-Based Bonuses

Granted upon achieving an important goal or milestone.

Holiday / End of Year Bonuses

These types of bonuses are given without a reason and usually resemble an appreciation token.

Bonuses Are Not Commissions!

People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.


What makes a position worthy of good bonuses and a high salary?

The main two types of jobs

Revenue GeneratorsSupporting Cast

Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business.

Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations.

Example:
A graphics designer working for a graphics designing company.

Example:
A graphic designer in the marketing department of a hospital.


Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.

Try to work for companies where your skills can generate revenue. We can't all generate revenue and that's perfectly fine.

Bonus Comparison by Seniority Level

Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.

Hourly Average Wage / IT Helpdesk / Cancun


180 MXN per hour

The average hourly wage (pay per hour) in IT Helpdesk in Cancun is 180 MXN.This is the rate they get paid for every worked hour.


Hourly Wage = Annual Salary / ( 52 x 5 x 8 )

About The Hourly Pay Rate

The hourly wage is the salary paid in one worked hour. Usually, jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fixed amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.

What is the minimum hourly rate of pay?

The minimum pay rate per hour for people working in IT Helpdesk in Cancun is 140 MXN. This is the minimum as per the gathered data in the salary survey not the minimum hourly rate mandated by law.

Salary Comparison By City

CityAverage Salary
Acapulco31,100 MXN
Acuna26,500 MXN
Aguascalientes31,700 MXN
Boca del Rio23,400 MXN
Buenavista25,600 MXN
Campeche26,100 MXN
Cancun31,000 MXN
Celaya28,500 MXN
Chalco24,400 MXN
Chetumal23,900 MXN
Chicoloapan24,400 MXN
Chihuahua35,400 MXN
Chilpancingo25,300 MXN
Chimalhuacan30,800 MXN
Cholula de Rivadabia24,800 MXN
Ciudad Apodaca29,800 MXN
Ciudad del Carmen24,500 MXN
Ciudad Juarez24,300 MXN
Ciudad Lopez Mateos29,900 MXN
Ciudad Obregon28,200 MXN
Ciudad Santa Catarina27,500 MXN
Ciudad Valles22,800 MXN
Ciudad Victoria27,900 MXN
Coacalco27,600 MXN
Coatzacoalcos26,300 MXN
Colima23,200 MXN
Cordoba23,100 MXN
Cuautitlan Izcalli29,800 MXN
Cuautla23,500 MXN
Cuernavaca28,200 MXN
Culiacan32,200 MXN
Delicias22,600 MXN
Durango30,200 MXN
Ecatepec de Morelos36,200 MXN
Ensenada27,700 MXN
Fresnillo22,200 MXN
General Escobedo28,800 MXN
Gomez Palacio27,300 MXN
Guadalajara36,000 MXN
Guadalupe30,900 MXN
Guaymas21,800 MXN
Hermosillo31,500 MXN
Hidalgo del Parral21,600 MXN
Iguala22,300 MXN
Irapuato29,200 MXN
Ixtapaluca28,100 MXN
Jiutepec24,300 MXN
La Paz26,300 MXN
Leon35,900 MXN
Los Mochis27,400 MXN
Los Reyes la Paz27,100 MXN
Manzanillo22,800 MXN
Matamoros29,500 MXN
Mazatlan28,800 MXN
Merida31,600 MXN
Metepec25,900 MXN
Mexicali31,200 MXN
Mexico City36,200 MXN
Minatitlan21,800 MXN
Monclova25,900 MXN
Monterrey35,600 MXN
Morelia30,300 MXN
Naucalpan35,100 MXN
Navojoa21,500 MXN
Nezahualcoyotl35,300 MXN
Nogales25,400 MXN
Nuevo Laredo28,900 MXN
Oaxaca26,700 MXN
Ojo de Agua26,700 MXN
Orizaba21,900 MXN
Pachuca26,600 MXN
Piedras Negras23,600 MXN
Playa del Carmen23,800 MXN
Poza Rica24,700 MXN
Puebla36,000 MXN
Puerto Vallarta25,500 MXN
Queretaro30,700 MXN
Reynosa30,300 MXN
Salamanca24,100 MXN
Saltillo31,600 MXN
San Cristobal de las Casas25,000 MXN
San Juan del Rio23,000 MXN
San Luis Potosi31,100 MXN
San Luis Rio Colorado24,200 MXN
San Nicolas de los Garza29,400 MXN
San Pablo de las Salinas25,100 MXN
San Pedro Garza Garcia21,900 MXN
Soledad de Graciano Sanchez26,600 MXN
Tampico27,700 MXN
Tapachula25,100 MXN
Tehuacan26,500 MXN
Tepic28,300 MXN
Tijuana35,800 MXN
Tlalnepantla de Baz30,700 MXN
Tlaquepaque30,200 MXN
Toluca29,700 MXN
Tonala29,100 MXN
Torreon30,400 MXN
Tuxtla Gutierrez30,100 MXN
Uruapan27,000 MXN
Veracruz29,200 MXN
Villa Nicolas Romero27,500 MXN
Villahermosa28,700 MXN
Xalapa29,300 MXN
Xico28,500 MXN
Zacatecas22,400 MXN
Zamora de Hidalgo22,900 MXN
Zapopan35,700 MXN

Government vs Private Sector Salary Comparison

Where can you get paid more, working in a private company or the government? The difference between the public or government sector salaries and the private sector salaries in Mexico is 9% on average across all career fields.

Private Sector
32,000 MXN
Public Sector+9%
34,800 MXN
Percentage increase and decrease are relative to the previous value

Salary Statistics and Calculation Guide

What is considered to be a good and competitive salary in IT Helpdesk in Cancun?

A good and competitive compensation would range anywhere between 30,400 MXN and 32,600 MXN. This is a very rough estimate. Experience and education play a very huge part in the final earnings.

Gross Salary (before tax) and Net Salary (after tax)

All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salary after tax for every career.

Base / Basic Salary

The base salary for jobs in IT Helpdesk in Cancun ranges from 25,100 MXN to 28,400 MXN. The base salary depends on many factors including experience and education. It is not easy to provide a figure with very little information, so take this range with a grain of salt.


What is the difference between the median and the average salary?

Both are indicators. If your salary is higher than both the average and the median then you are doing very well. If your salary is lower than both, then many people earn more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios. How to compare your salary


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