Help Desk Technician Average Salary in Germany 2024
How much money does a person working as Help Desk Technician make in Germany?
LOW
1,110
EUR AVERAGE
2,410
EUR HIGH
3,830
EUR
A person working as Help Desk Technician in Germany typically earns around 2,410 EUR. Salaries range from 1,110 EUR (lowest) to 3,830 EUR (highest).
Salary Variance
This is the average salary including housing, transport, and other benefits. Help Desk Technician salaries in Germany vary drastically based on experience, skills, gender, or location. Below you will find a detailed breakdown based on many different criteria.
Help Desk Technician Pay Scale and Salaries in Germany
Salary Structure and Pay Scale Comparison
2,280 EUR or more
2,000 to 2,280 EUR
1,380 EUR or less
1,380 to 2,000 EUR
 1,110 EUR |
2,300 EUR |
3,830 EUR |
Median Salary, maximum and minimum salary, minimum wage, starting salary, and the salary range
Salary Range, Minimum Wage, and Starting Salary
Salaries for the position Help Desk Technician in Germany range from 1,110 EUR (starting salary) to 3,830 EUR (maximum salary). It should be noted that the given figure is not the legally mandated minimum wage; rather, it represents the lowest figure reported in a salary survey that included thousands of participants and professionals from all regions of the country.
Median Salary
With a median salary of 2,300 EUR, half of the professionals who work as Help Desk Technician in Germany earn less than this amount, and the other half earn more. The median salary denotes the middle value of salaries. Ideally, you would want to belong to the group earning more than the median salary, located on the right side of the salary distribution graph.
Percentiles and Salary Scale
The median is closely associated with two other values known as the 25th and 75th percentiles. By examining the salary distribution chart, it can be determined that 25% of professionals employed as Help Desk Technician in Germany earn less than 1,860 EUR, while 75% earn more. Similarly, the chart shows that 75% earn less than 2,650 EUR while 25% earn more.
Pay Scale Structure
To provide a better understanding of expected salaries, we categorized the frequently occurring salaries into different ranges. This approach provides a more precise representation of salary distribution for the job title Help Desk Technician in Germany compared to simply calculating the average. The majority of reported salaries, approximately 65%, fall within the range of 1,380 EUR to 2,000 EUR. About 20% of salaries are below the 1,380 EUR mark, while 10% fall within the range of 2,000 EUR to 2,280 EUR. Only 5% of individuals have salaries exceeding 2,280 EUR.
Salary Comparison by Years of Experience / Help Desk Technician / Germany
How do experience and age affect pay?
| 0 - 2 Years | 1,260 EUR | |
| 2 - 5 Years | +33% | 1,680 EUR |
| 5 - 10 Years | +48% | 2,480 EUR |
| 10 - 15 Years | +22% | 3,030 EUR |
| 15 - 20 Years | +9% | 3,300 EUR |
| 20+ Years | +8% | 3,570 EUR |
The experience level is the most important factor in determining the salary. Naturally, the more years of experience the higher the wage. We broke down salaries by experience level for people working as Help Desk Technician and this is what we found.
Employees with less than two years of experience earn approximately 1,260 EUR.
While someone with an experience level between two and five years is expected to earn 1,680 EUR, 33% more than someone with less than two year's experience.
Moving forward, an experience level between five and ten years lands a salary of 2,480 EUR, 48% more than someone with two to five years of experience.
Additionally, professionals whose expertise span anywhere between ten and fifteen years get a salary equivalent to 3,030 EUR, 22% more than someone with five to ten years of experience.
If the experience level is between fifteen and twenty years, then the expected wage is 3,300 EUR, 9% more than someone with ten to fifteen years of experience.
Lastly, employees with more than twenty years of professional experience get a salary of 3,570 EUR, 8% more than people with fifteen to twenty years of experience.
Typical Salary Progress for Most Careers
Salary Comparison By Education / Help Desk Technician / Germany
How do education levels affect salaries?
Displayed below is the average salary variance between different education levels of professionals working as Help Desk Technician.
| Certificate or Diploma | 1,460 EUR | |
| Bachelor's Degree | +93% | 2,820 EUR |
We all know that higher education equals a bigger salary, but how much more money can a degree add to your income? We broke down salaries by education level for the position Help Desk Technician in order to make a comparison.
Level 1: Certificate or Diploma
Employees at this education level have an average salary of 1,460 EUR.
Level 2: Bachelor's Degree
At this level, the average salary becomes 2,820 EUR, 93% more than the previous level.
Typical Salary Difference by Education for Most Careers
Salary and Compensation Comparison By Gender / Help Desk Technician / Germany
Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? For the people who work as Help Desk Technician in Germany, the average difference between the salary of male and female employees is 6%.
| Male | 2,480 EUR | |
| Female | -6% | 2,340 EUR |
Salary Comparison By Gender in Germany for all Careers
Average Annual Salary Increment Percentage / Help Desk Technician / Germany
How much are annual salary increments in Germany for individuals working as Help Desk Technician? How often do employees get salary raises?
Individuals working as Help Desk Technician in Germany are likely to observe a salary increase of approximately 9% every 18 months. The national average annual increment for all professions combined is 8% granted to employees every 16 months.
Germany / All Professions
The term Annual Salary Increase usually refers to the increase in 12 calendar month period, but because it is rare that people get their salaries reviewed exactly on the one-year mark, it is more meaningful to know the frequency and the rate at the time of the increase.
How to calculate the salary increment percentage?
The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 / Increase Frequency
Worldwide Salary Raises: All Countries and All Jobs
Salary Packages and Schemes
Not all compensation increases are reflected directly in the salary. Some companies offer upgraded packages to their staff instead of cash money. The figures displayed here account only for direct increments to the base salary.
Bonus and Incentive Rates / Help Desk Technician / Germany
How much and how often are bonuses being awarded?
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65% of surveyed staff reported that they haven't received any bonuses or incentives in the previous year while 35% said that they received at least one form of monetary bonus.
Those who got bonuses reported rates ranging from 0% to 4% of their annual salary.
| Received Bonus | 35% | |
| No Bonus | 65% |
Types of Bonuses Considered
Individual Performance-Based BonusesThe most standard form of bonus, where the employee is awarded based on their exceptional performance.
Company Performance BonusesOccasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.
Goal-Based BonusesGranted upon achieving an important goal or milestone.
Holiday / End of Year BonusesThese types of bonuses are given without a reason and usually resemble an appreciation token.
Bonuses Are Not Commissions!
People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.
What makes a position worthy of good bonuses and a high salary?
The main two types of jobs | |
| Revenue Generators | Supporting Cast |
Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business. | Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations. |
Example: | Example: |
Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.
Bonus Comparison by Seniority Level
Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.
Average Hourly Wage / Help Desk Technician / Germany
14 EUR per hourThe average hourly wage (pay per hour) for individuals working as Help Desk Technician in Germany is 14 EUR.This is the rate they get paid for every worked hour.
About The Hourly Pay Rate
The hourly wage is the salary paid in one worked hour. Usually, jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fixed amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.
What is the minimum hourly rate of pay?
The minimum pay rate per hour for people working as Help Desk Technician in Germany is 6 EUR. This is the minimum as per the gathered data in the salary survey not the minimum hourly rate mandated by law.
Salary comparison with similar jobs
| Job Title | Average Salary |
| Information Technology |  -100% | |
| 2nd Line Systems Engineer | 3,400 EUR |  +41% |
| Applications Support | 2,530 EUR | +5% |
| Desktop Support Engineer | 2,580 EUR | +7% |
| Desktop Support Technician | 2,570 EUR | +7% |
| Help Desk Manager | 3,920 EUR | +63% |
| Help Desk Support | 2,600 EUR | +8% |
| Help Desk Technician | 2,410 EUR | +0% |
| Information Technology Coordinator | 2,750 EUR | +14% |
| Information Technology Helpdesk | 2,410 EUR | +0% |
| Information Technology Staff | 2,560 EUR | +6% |
| Information Technology Support | 2,370 EUR | -2% |
| Managed Service Specialist | 3,600 EUR | +50% |
| Shift Leader | 3,590 EUR | +49% |
| Software Support Engineer | 2,810 EUR | +17% |
| Support Analyst | 3,230 EUR | +34% |
| Support Specialist | 3,700 EUR | +54% |
| User Support Engineer | 2,980 EUR | +24% |
Salary Comparison By City
| City | Average Salary |
Government vs Private Sector Salary Comparison
Where can you get paid more, working in a private company or the government? The difference between the public or government sector salaries and the private sector salaries in Germany is 5% on average across all career fields.
| Private Sector | 3,740 EUR | |
| Public Sector | +5% | 3,910 EUR |
Salary Statistics and Calculation Guide
What is considered to be a good and competitive salary for the job title Help Desk Technician in Germany?
A good and competitive compensation would range anywhere between 2,300 EUR and 2,650 EUR. This is a very rough estimate. Experience and education play a very huge part in the final earnings.
Gross Salary (before tax) and Net Salary (after tax)
All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salary after tax for every career.
Base / Basic Salary
The base salary for a careers like Help Desk Technician in Germany ranges from 1,110 EUR to 1,860 EUR. The base salary depends on many factors including experience and education. It is not easy to provide a figure with very little information, so take this range with a grain of salt.
What is the difference between the median and the average salary?
Both are indicators. If your salary is higher than both the average and the median then you are doing very well. If your salary is lower than both, then many people earn more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios. How to compare your salary
