A person working as Call Center Representative in Jeddah typically earns around 6,200 SAR. Salaries range from 2,850 SAR (lowest) to 9,860 SAR (highest).
This is the average salary including housing, transport, and other benefits. Call Center Representative salaries in Jeddah vary drastically based on experience, skills, gender, or location. Below you will find a detailed breakdown based on many different criteria.
Minimum Salary 2,850 SAR |
Median 5,930 SAR |
Maximum 9,860 SAR |
Salaries for the position Call Center Representative in Jeddah range from 2,850 SAR (starting salary) to 9,860 SAR (maximum salary). It should be noted that the given figure is not the legally mandated minimum wage; rather, it represents the lowest figure reported in a salary survey that included thousands of participants and professionals from all regions of the country.
With a median salary of 5,930 SAR, half of the professionals who work as Call Center Representative in Jeddah earn less than this amount, and the other half earn more. The median salary denotes the middle value of salaries. Ideally, you would want to belong to the group earning more than the median salary, located on the right side of the salary distribution graph.
The median is closely associated with two other values known as the 25th and 75th percentiles. By examining the salary distribution chart, it can be determined that 25% of professionals employed as Call Center Representative in Jeddah earn less than 4,780 SAR, while 75% earn more. Similarly, the chart shows that 75% earn less than 6,830 SAR while 25% earn more.
To provide a better understanding of expected salaries, we categorized the frequently occurring salaries into different ranges. This approach provides a more precise representation of salary distribution for the job title Call Center Representative in Jeddah compared to simply calculating the average. The majority of reported salaries, approximately 65%, fall within the range of 3,550 SAR to 5,150 SAR. About 20% of salaries are below the 3,550 SAR mark, while 10% fall within the range of 5,150 SAR to 5,880 SAR. Only 5% of individuals have salaries exceeding 5,880 SAR.
0 - 2 Years | 3,240 SAR | |
2 - 5 Years | +34% | 4,320 SAR |
5 - 10 Years | +48% | 6,390 SAR |
10 - 15 Years | +22% | 7,790 SAR |
15 - 20 Years | +9% | 8,490 SAR |
20+ Years | +8% | 9,190 SAR |
The experience level is the most important factor in determining the salary. Naturally, the more years of experience the higher the wage. We broke down salaries by experience level for people working as Call Center Representative and this is what we found.
Employees with less than two years of experience earn approximately 3,240 SAR.
While someone with an experience level between two and five years is expected to earn 4,320 SAR, 34% more than someone with less than two year's experience.
Moving forward, an experience level between five and ten years lands a salary of 6,390 SAR, 48% more than someone with two to five years of experience.
Additionally, professionals whose expertise span anywhere between ten and fifteen years get a salary equivalent to 7,790 SAR, 22% more than someone with five to ten years of experience.
If the experience level is between fifteen and twenty years, then the expected wage is 8,490 SAR, 9% more than someone with ten to fifteen years of experience.
Lastly, employees with more than twenty years of professional experience get a salary of 9,190 SAR, 8% more than people with fifteen to twenty years of experience.
High School | 3,690 SAR | |
Certificate or Diploma | +57% | 5,800 SAR |
Bachelor's Degree | +68% | 9,720 SAR |
We all know that higher education equals a bigger salary, but how much more money can a degree add to your income? We broke down salaries by education level for the position Call Center Representative in order to make a comparison.
Employees at this education level have an average salary of 3,690 SAR.
At this level, the average salary becomes 5,800 SAR, 57% more than the previous level.
At this level, the average salary becomes 9,720 SAR, 68% more than the previous level.
Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? For the people who work as Call Center Representative in Saudi Arabia, the average difference between the salary of male and female employees is 8%.
Male | 5,920 SAR | |
Female | +9% | 6,430 SAR |
Individuals working as Call Center Representative in Saudi Arabia are likely to observe a salary increase of approximately % every months. The national average annual increment for all professions combined is 8% granted to employees every 17 months.
The term Annual Salary Increase usually refers to the increase in 12 calendar month period, but because it is rare that people get their salaries reviewed exactly on the one-year mark, it is more meaningful to know the frequency and the rate at the time of the increase.
The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 / Increase Frequency
Not all compensation increases are reflected directly in the salary. Some companies offer upgraded packages to their staff instead of cash money. The figures displayed here account only for direct increments to the base salary.
100% of surveyed staff reported that they haven't received any bonuses or incentives in the previous year while % said that they received at least one form of monetary bonus.
Those who got bonuses reported rates ranging from % to % of their annual salary.
Received Bonus | % | |
No Bonus | 100% |
The most standard form of bonus, where the employee is awarded based on their exceptional performance.
Company Performance BonusesOccasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.
Goal-Based BonusesGranted upon achieving an important goal or milestone.
Holiday / End of Year BonusesThese types of bonuses are given without a reason and usually resemble an appreciation token.
People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.
The main two types of jobs | |
Revenue Generators | Supporting Cast |
Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business. | Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations. |
Example: | Example: |
Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.
Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.
The hourly wage is the salary paid in one worked hour. Usually, jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fixed amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.
The minimum pay rate per hour for people working as Call Center Representative in Jeddah is 16 SAR. This is the minimum as per the gathered data in the salary survey not the minimum hourly rate mandated by law.
Job Title | Average Salary |
Customer Service and Call Center | -100% | |
Account Representative | 8,080 SAR | +30% |
Account Service Representative | 7,400 SAR | +19% |
Business Support Specialist | 11,100 SAR | +79% |
Call Center Advisor | 8,110 SAR | +31% |
Call Center Duty Manager | 11,500 SAR | +85% |
Call Center Manager | 20,400 SAR | +230% |
Call Center Quality Analyst | 13,000 SAR | +110% |
Call Center Representative | 6,560 SAR | +6% |
Call Center Scheduler | 7,580 SAR | +22% |
Call Center Scheduling Manager | 10,400 SAR | +68% |
Call Center Supervisor | 9,420 SAR | +52% |
Call Center Team Leader | 11,300 SAR | +82% |
Call Center Technology Specialist | 12,900 SAR | +110% |
Chatbot Copywriter | 10,800 SAR | +74% |
Chatbot Deployment Specialist | 12,300 SAR | +98% |
Chatbot Marketing Specialist | 15,300 SAR | +150% |
Chief Customer Experience and Success Officer | 24,500 SAR | +300% |
Client Engagement Specialest | 12,700 SAR | +100% |
Client Executive | 8,980 SAR | +45% |
Client Liaison Officer | 6,100 SAR | -2% |
Client Relations Manager | 23,900 SAR | +290% |
Client Relationship Executive | 21,800 SAR | +250% |
Client Relationship Manager | 23,700 SAR | +280% |
Client Service Analyst | 13,400 SAR | +120% |
Client Service Representative | 6,240 SAR | +1% |
Client Strategy Specialist | 14,300 SAR | +130% |
Contracts Specialist | 10,900 SAR | +76% |
Customer Care Officer | 6,590 SAR | +6% |
Customer Care Representative | 6,570 SAR | +6% |
Customer Center Supervisor | 7,560 SAR | +22% |
Customer Experience Analyst | 7,820 SAR | +26% |
Customer Experience Manager | 22,400 SAR | +260% |
Customer Experience Specialist | 14,600 SAR | +140% |
Customer Feedback and Insights Analyst | 14,800 SAR | +140% |
Customer Fulfillment Specialist | 12,700 SAR | +100% |
Customer Insights Analyst | 14,000 SAR | +130% |
Customer Journey Analyst | 18,000 SAR | +190% |
Customer Problem Manager | 14,500 SAR | +130% |
Customer Relations Manager | 22,600 SAR | +260% |
Customer Relations Specialist | 13,200 SAR | +110% |
Customer Relationship Management Implementation Consultant | 21,000 SAR | +240% |
Customer Retention Specialist | 20,100 SAR | +220% |
Customer Sales Representative | 6,610 SAR | +7% |
Customer Sales Support | 6,550 SAR | +6% |
Customer Service Administration | 8,220 SAR | +33% |
Customer Service Advisor | 13,900 SAR | +120% |
Customer Service Agent | 6,310 SAR | +2% |
Customer Service Associate | 6,720 SAR | +8% |
Customer Service Coordinator | 7,970 SAR | +29% |
Customer Service Country Manager | 25,300 SAR | +310% |
Customer Service Executive | 15,000 SAR | +140% |
Customer Service Manager | 22,300 SAR | +260% |
Customer Service Officer | 6,650 SAR | +7% |
Customer Service Operations Manager | 23,800 SAR | +280% |
Customer Service Quality Assurance Analyst | 22,100 SAR | +260% |
Customer Service Representative | 6,270 SAR | +1% |
Customer Service Sales Support | 6,390 SAR | +3% |
Customer Service Specialist | 6,340 SAR | +2% |
Customer Service Supervisor | 9,960 SAR | +61% |
Customer Service Team Leader | 14,800 SAR | +140% |
Customer Service Trainer | 11,600 SAR | +87% |
Customer Service Working Supervisor | 11,500 SAR | +85% |
Customer Solutions Representative | 14,200 SAR | +130% |
Customer Success Manager | 21,500 SAR | +250% |
Customer Success Specialist | 14,200 SAR | +130% |
Customer Support Agent | 6,680 SAR | +8% |
Dispute Resolution Specialist | 11,700 SAR | +89% |
Field Service Representative | 6,510 SAR | +5% |
Guest Relations Officer | 5,120 SAR | -17% |
Guest Service Agent | 5,170 SAR | -17% |
Inbound Call Center Representative | 6,760 SAR | +9% |
Inbound Sales Representative | 6,190 SAR | -0% |
Internet Banking Supervisor | 21,500 SAR | +250% |
Lead Administrator | 12,800 SAR | +110% |
Live Chat Agent | 8,020 SAR | +29% |
Logistics Coordinator | 7,000 SAR | +13% |
Onboarding Specialist | 13,900 SAR | +120% |
Operations Support Manager | 18,900 SAR | +200% |
Real Time Analyst | 12,700 SAR | +100% |
Regional Account Manager | 21,600 SAR | +250% |
Remote Customer Service Representative | 9,390 SAR | +51% |
Remote Customer Support Agent | 8,940 SAR | +44% |
Service Administrator | 9,900 SAR | +60% |
Service Delivery Manager | 22,200 SAR | +260% |
Service Writer | 5,540 SAR | -11% |
Social Media Customer Support Specialist | 13,200 SAR | +110% |
Sourcing Assistant | 4,440 SAR | -28% |
Telephone Operator | 4,910 SAR | -21% |
User Experience Researcher | 15,000 SAR | +140% |
Vendor Administration Specialist | 7,950 SAR | +28% |
Voice Of The Customer Analyst | 12,100 SAR | +95% |
Workforce Manager | 14,100 SAR | +130% |
City | Average Salary |
Jeddah | 6,200 SAR |
Riyadh | 6,240 SAR |
Where can you get paid more, working in a private company or the government? The difference between the public or government sector salaries and the private sector salaries in Saudi Arabia is 7% on average across all career fields.
Private Sector | 16,100 SAR | |
Public Sector | +7% | 17,300 SAR |
A good and competitive compensation would range anywhere between 5,930 SAR and 6,830 SAR. This is a very rough estimate. Experience and education play a very huge part in the final earnings.
All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salary after tax for every career.
The base salary for a careers like Call Center Representative in Jeddah ranges from 2,850 SAR to 4,780 SAR. The base salary depends on many factors including experience and education. It is not easy to provide a figure with very little information, so take this range with a grain of salt.
Both are indicators. If your salary is higher than both the average and the median then you are doing very well. If your salary is lower than both, then many people earn more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios. How to compare your salary