Service Delivery Manager Average Salary in Jordan 2024
How much money does a person working as Service Delivery Manager make in Jordan?
LOW
940
JOD AVERAGE
2,000
JOD HIGH
3,160
JOD
A person working as Service Delivery Manager in Jordan typically earns around 2,000 JOD. Salaries range from 940 JOD (lowest) to 3,160 JOD (highest).
Salary Variance
This is the average salary including housing, transport, and other benefits. Service Delivery Manager salaries in Jordan vary drastically based on experience, skills, gender, or location. Below you will find a detailed breakdown based on many different criteria.
Service Delivery Manager Pay Scale and Salaries in Jordan
Salary Structure and Pay Scale Comparison
1,890 JOD or more
1,660 to 1,890 JOD
1,150 JOD or less
1,150 to 1,660 JOD
 940 JOD |
1,900 JOD |
3,160 JOD |
Median Salary, maximum and minimum salary, minimum wage, starting salary, and the salary range
Salary Range, Minimum Wage, and Starting Salary
Salaries for the position Service Delivery Manager in Jordan range from 940 JOD (starting salary) to 3,160 JOD (maximum salary). It should be noted that the given figure is not the legally mandated minimum wage; rather, it represents the lowest figure reported in a salary survey that included thousands of participants and professionals from all regions of the country.
Median Salary
With a median salary of 1,900 JOD, half of the professionals who work as Service Delivery Manager in Jordan earn less than this amount, and the other half earn more. The median salary denotes the middle value of salaries. Ideally, you would want to belong to the group earning more than the median salary, located on the right side of the salary distribution graph.
Percentiles and Salary Scale
The median is closely associated with two other values known as the 25th and 75th percentiles. By examining the salary distribution chart, it can be determined that 25% of professionals employed as Service Delivery Manager in Jordan earn less than 1,540 JOD, while 75% earn more. Similarly, the chart shows that 75% earn less than 2,180 JOD while 25% earn more.
Pay Scale Structure
To provide a better understanding of expected salaries, we categorized the frequently occurring salaries into different ranges. This approach provides a more precise representation of salary distribution for the job title Service Delivery Manager in Jordan compared to simply calculating the average. The majority of reported salaries, approximately 65%, fall within the range of 1,150 JOD to 1,660 JOD. About 20% of salaries are below the 1,150 JOD mark, while 10% fall within the range of 1,660 JOD to 1,890 JOD. Only 5% of individuals have salaries exceeding 1,890 JOD.
Salary Comparison by Years of Experience / Service Delivery Manager / Jordan
How do experience and age affect pay?
| 0 - 2 Years | 1,090 JOD | |
| 2 - 5 Years | +38% | 1,500 JOD |
| 5 - 10 Years | +42% | 2,130 JOD |
| 10 - 15 Years | +22% | 2,600 JOD |
| 15 - 20 Years | +6% | 2,740 JOD |
| 20+ Years | +9% | 2,990 JOD |
The experience level is the most important factor in determining the salary. Naturally, the more years of experience the higher the wage. We broke down salaries by experience level for people working as Service Delivery Manager and this is what we found.
Employees with less than two years of experience earn approximately 1,090 JOD.
While someone with an experience level between two and five years is expected to earn 1,500 JOD, 38% more than someone with less than two year's experience.
Moving forward, an experience level between five and ten years lands a salary of 2,130 JOD, 42% more than someone with two to five years of experience.
Additionally, professionals whose expertise span anywhere between ten and fifteen years get a salary equivalent to 2,600 JOD, 22% more than someone with five to ten years of experience.
If the experience level is between fifteen and twenty years, then the expected wage is 2,740 JOD, 6% more than someone with ten to fifteen years of experience.
Lastly, employees with more than twenty years of professional experience get a salary of 2,990 JOD, 9% more than people with fifteen to twenty years of experience.
Typical Salary Progress for Most Careers
Salary Comparison By Education / Service Delivery Manager / Jordan
How do education levels affect salaries?
Displayed below is the average salary variance between different education levels of professionals working as Service Delivery Manager.
| Certificate or Diploma | 1,300 JOD | |
| Bachelor's Degree | +58% | 2,050 JOD |
| Master's Degree | +39% | 2,850 JOD |
We all know that higher education equals a bigger salary, but how much more money can a degree add to your income? We broke down salaries by education level for the position Service Delivery Manager in order to make a comparison.
Level 1: Certificate or Diploma
Employees at this education level have an average salary of 1,300 JOD.
Level 2: Bachelor's Degree
At this level, the average salary becomes 2,050 JOD, 58% more than the previous level.
Level 3: Master's Degree
At this level, the average salary becomes 2,850 JOD, 39% more than the previous level.
Is a Master's degree or an MBA worth it? Should you pursue higher education?
A Master's degree program or any post-graduate program in Jordan costs anywhere from 8,090 JOD to 24,300 JOD and lasts approximately two years. That is quite an investment.
You can't really expect any salary increases during the study period, assuming you already have a job. In most cases, a salary review is conducted once education is completed and the degree has been attained.
Many people pursue higher education as a tactic to switch to a higher-paying job. The numbers seem to support the theory. The average increase in compensation while changing jobs is approximately 10% more than the customary salary increment.
If you can afford the costs of higher education, the return on investment is definitely worth it. You should be able to recover the costs in roughly a year or so.
Typical Salary Difference by Education for Most Careers
Salary and Compensation Comparison By Gender / Service Delivery Manager / Jordan
Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? For the people who work as Service Delivery Manager in Jordan, the average difference between the salary of male and female employees is 14%.
| Male | 2,150 JOD | |
| Female | -12% | 1,880 JOD |
Salary Comparison By Gender in Jordan for all Careers
Average Annual Salary Increment Percentage / Service Delivery Manager / Jordan
How much are annual salary increments in Jordan for individuals working as Service Delivery Manager? How often do employees get salary raises?
Individuals working as Service Delivery Manager in Jordan are likely to observe a salary increase of approximately 12% every 20 months. The national average annual increment for all professions combined is 7% granted to employees every 20 months.
Jordan / All Professions
The term Annual Salary Increase usually refers to the increase in 12 calendar month period, but because it is rare that people get their salaries reviewed exactly on the one-year mark, it is more meaningful to know the frequency and the rate at the time of the increase.
How to calculate the salary increment percentage?
The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 / Increase Frequency
Worldwide Salary Raises: All Countries and All Jobs
Salary Packages and Schemes
Not all compensation increases are reflected directly in the salary. Some companies offer upgraded packages to their staff instead of cash money. The figures displayed here account only for direct increments to the base salary.
Bonus and Incentive Rates / Service Delivery Manager / Jordan
How much and how often are bonuses being awarded?
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20% of surveyed staff reported that they haven't received any bonuses or incentives in the previous year while 80% said that they received at least one form of monetary bonus.
Those who got bonuses reported rates ranging from 5% to 9% of their annual salary.
| Received Bonus | 80% | |
| No Bonus | 20% |
Types of Bonuses Considered
Individual Performance-Based BonusesThe most standard form of bonus, where the employee is awarded based on their exceptional performance.
Company Performance BonusesOccasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.
Goal-Based BonusesGranted upon achieving an important goal or milestone.
Holiday / End of Year BonusesThese types of bonuses are given without a reason and usually resemble an appreciation token.
Bonuses Are Not Commissions!
People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.
What makes a position worthy of good bonuses and a high salary?
The main two types of jobs | |
| Revenue Generators | Supporting Cast |
Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business. | Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations. |
Example: | Example: |
Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.
Bonus Comparison by Seniority Level
Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.
Average Hourly Wage / Service Delivery Manager / Jordan
12 JOD per hourThe average hourly wage (pay per hour) for individuals working as Service Delivery Manager in Jordan is 12 JOD.This is the rate they get paid for every worked hour.
About The Hourly Pay Rate
The hourly wage is the salary paid in one worked hour. Usually, jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fixed amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.
What is the minimum hourly rate of pay?
The minimum pay rate per hour for people working as Service Delivery Manager in Jordan is 5 JOD. This is the minimum as per the gathered data in the salary survey not the minimum hourly rate mandated by law.
Salary comparison with similar jobs
| Job Title | Average Salary |
| Information Technology |  -100% | |
| Assistant Information Technology Manager | 1,930 JOD | -4% |
| Assistant Information Technology Project Manager | 1,910 JOD | -5% |
| Assistant Service Delivery Manager | 1,830 JOD | -9% |
| Capacity Planning Manager | 2,140 JOD |  +7% |
| Chief Artificial Intelligence Officer | 2,620 JOD | +31% |
| Chief Cloud Officer | 2,540 JOD | +27% |
| Chief Data Governance Officer | 2,390 JOD | +19% |
| Chief Data Officer | 2,450 JOD | +22% |
| Chief Digital Ethics Officer | 2,110 JOD | +5% |
| Chief Digital Officer | 2,440 JOD | +22% |
| Chief Information Officer | 2,620 JOD | +31% |
| Chief Innovation Officer | 2,260 JOD | +13% |
| Chief Privacy Officer | 2,030 JOD | +1% |
| Client Delivery Manager | 2,040 JOD | +2% |
| Cloud-Based Inventory Manager | 1,780 JOD | -11% |
| Data Governance Manager | 2,240 JOD | +12% |
| Data Privacy and Protection Manager | 2,120 JOD | +6% |
| Delivery Manager | 1,700 JOD | -15% |
| Development Architect | 1,490 JOD | -26% |
| Development Group Supervisor | 1,730 JOD | -14% |
| Development Manager | 2,270 JOD | +13% |
| Director of Technology | 2,720 JOD | +36% |
| Enterprise Architecture Manager | 2,080 JOD | +4% |
| Enterprise Infrastructure Manager | 2,570 JOD | +28% |
| ERP Project Manager | 2,270 JOD | +13% |
| Financial Systems Manager | 2,480 JOD | +24% |
| Hardware Engineering Manager | 2,250 JOD | +12% |
| Head of Development | 2,270 JOD | +13% |
| Head of Information Technology | 2,850 JOD | +42% |
| Helpdesk Manager | 1,780 JOD | -11% |
| Information Systems Manager | 2,360 JOD | +18% |
| Information Technology Asset Manager | 2,230 JOD | +11% |
| Information Technology Compliance Manager | 2,280 JOD | +14% |
| Information Technology Director | 2,690 JOD | +34% |
| Information Technology Executive | 2,280 JOD | +14% |
| Information Technology Manager | 2,670 JOD | +33% |
| Information Technology Operations Manager | 2,490 JOD | +24% |
| Information Technology Product Manager | 2,270 JOD | +13% |
| Information Technology Project Coordinator | 1,670 JOD | -17% |
| Information Technology Project Leader | 1,950 JOD | -3% |
| Information Technology Project Manager | 2,520 JOD | +26% |
| Information Technology Quality Assurance Manager | 1,950 JOD | -3% |
| Information Technology Quality Assurance Team Lead (QA) | 1,740 JOD | -13% |
| Information Technology Risk Manager | 2,440 JOD | +22% |
| Information Technology Sales Manager | 2,180 JOD | +9% |
| Information Technology Team Leader | 1,880 JOD | -6% |
| Interface Design Manager | 1,950 JOD | -3% |
| Major Incident Manager | 1,820 JOD | -9% |
| Multimedia Services Manager | 1,800 JOD | -10% |
| Network Administration Team Lead | 1,990 JOD | -1% |
| Network and Infrastructure Manager | 2,390 JOD | +19% |
| Service Delivery Manager | 2,000 JOD | -0% |
| Service Level Manager | 2,140 JOD | +7% |
| Service Support Lead | 1,690 JOD | -16% |
| SOC Engineer | 1,570 JOD | -22% |
| Supervisor | 1,140 JOD | -43% |
| Support Team Leader | 1,450 JOD | -28% |
| Technical Manager | 1,770 JOD | -12% |
| Technical Project Manager | 2,120 JOD | +6% |
| Technology Director | 2,820 JOD | +41% |
| Technology Vice President | 2,150 JOD | +7% |
| Virtual / Augmented Reality Director | 2,240 JOD | +12% |
Government vs Private Sector Salary Comparison
Where can you get paid more, working in a private company or the government? The difference between the public or government sector salaries and the private sector salaries in Jordan is 8% on average across all career fields.
| Private Sector | 1,550 JOD | |
| Public Sector | +8% | 1,670 JOD |
Salary Statistics and Calculation Guide
What is considered to be a good and competitive salary for the job title Service Delivery Manager in Jordan?
A good and competitive compensation would range anywhere between 1,900 JOD and 2,180 JOD. This is a very rough estimate. Experience and education play a very huge part in the final earnings.
Gross Salary (before tax) and Net Salary (after tax)
All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salary after tax for every career.
Base / Basic Salary
The base salary for a careers like Service Delivery Manager in Jordan ranges from 940 JOD to 1,540 JOD. The base salary depends on many factors including experience and education. It is not easy to provide a figure with very little information, so take this range with a grain of salt.
What is the difference between the median and the average salary?
Both are indicators. If your salary is higher than both the average and the median then you are doing very well. If your salary is lower than both, then many people earn more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios. How to compare your salary
