A person working as Client Executive in Malaysia typically earns around 3,500 MYR. Salaries range from 1,610 MYR (lowest) to 5,570 MYR (highest).
This is the average salary including housing, transport, and other benefits. Client Executive salaries in Malaysia vary drastically based on experience, skills, gender, or location. Below you will find a detailed breakdown based on many different criteria.
Minimum Salary 1,610 MYR |
Median 3,350 MYR |
Maximum 5,570 MYR |
Salaries for the position Client Executive in Malaysia range from 1,610 MYR (starting salary) to 5,570 MYR (maximum salary). It should be noted that the given figure is not the legally mandated minimum wage; rather, it represents the lowest figure reported in a salary survey that included thousands of participants and professionals from all regions of the country.
With a median salary of 3,350 MYR, half of the professionals who work as Client Executive in Malaysia earn less than this amount, and the other half earn more. The median salary denotes the middle value of salaries. Ideally, you would want to belong to the group earning more than the median salary, located on the right side of the salary distribution graph.
The median is closely associated with two other values known as the 25th and 75th percentiles. By examining the salary distribution chart, it can be determined that 25% of professionals employed as Client Executive in Malaysia earn less than 2,700 MYR, while 75% earn more. Similarly, the chart shows that 75% earn less than 3,860 MYR while 25% earn more.
To provide a better understanding of expected salaries, we categorized the frequently occurring salaries into different ranges. This approach provides a more precise representation of salary distribution for the job title Client Executive in Malaysia compared to simply calculating the average. The majority of reported salaries, approximately 65%, fall within the range of 2,000 MYR to 2,910 MYR. About 20% of salaries are below the 2,000 MYR mark, while 10% fall within the range of 2,910 MYR to 3,320 MYR. Only 5% of individuals have salaries exceeding 3,320 MYR.
0 - 2 Years | 1,830 MYR | |
2 - 5 Years | +34% | 2,440 MYR |
5 - 10 Years | +48% | 3,610 MYR |
10 - 15 Years | +22% | 4,400 MYR |
15 - 20 Years | +9% | 4,790 MYR |
20+ Years | +8% | 5,190 MYR |
The experience level is the most important factor in determining the salary. Naturally, the more years of experience the higher the wage. We broke down salaries by experience level for people working as Client Executive and this is what we found.
Employees with less than two years of experience earn approximately 1,830 MYR.
While someone with an experience level between two and five years is expected to earn 2,440 MYR, 34% more than someone with less than two year's experience.
Moving forward, an experience level between five and ten years lands a salary of 3,610 MYR, 48% more than someone with two to five years of experience.
Additionally, professionals whose expertise span anywhere between ten and fifteen years get a salary equivalent to 4,400 MYR, 22% more than someone with five to ten years of experience.
If the experience level is between fifteen and twenty years, then the expected wage is 4,790 MYR, 9% more than someone with ten to fifteen years of experience.
Lastly, employees with more than twenty years of professional experience get a salary of 5,190 MYR, 8% more than people with fifteen to twenty years of experience.
High School | 2,090 MYR | |
Certificate or Diploma | +57% | 3,270 MYR |
Bachelor's Degree | +68% | 5,490 MYR |
We all know that higher education equals a bigger salary, but how much more money can a degree add to your income? We broke down salaries by education level for the position Client Executive in order to make a comparison.
Employees at this education level have an average salary of 2,090 MYR.
At this level, the average salary becomes 3,270 MYR, 57% more than the previous level.
At this level, the average salary becomes 5,490 MYR, 68% more than the previous level.
Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? For the people who work as Client Executive in Malaysia, the average difference between the salary of male and female employees is 11%.
Male | 3,290 MYR | |
Female | +13% | 3,710 MYR |
Individuals working as Client Executive in Malaysia are likely to observe a salary increase of approximately 11% every 18 months. The national average annual increment for all professions combined is 9% granted to employees every 17 months.
The term Annual Salary Increase usually refers to the increase in 12 calendar month period, but because it is rare that people get their salaries reviewed exactly on the one-year mark, it is more meaningful to know the frequency and the rate at the time of the increase.
The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 / Increase Frequency
Not all compensation increases are reflected directly in the salary. Some companies offer upgraded packages to their staff instead of cash money. The figures displayed here account only for direct increments to the base salary.
43% of surveyed staff reported that they haven't received any bonuses or incentives in the previous year while 57% said that they received at least one form of monetary bonus.
Those who got bonuses reported rates ranging from 2% to 7% of their annual salary.
Received Bonus | 57% | |
No Bonus | 43% |
The most standard form of bonus, where the employee is awarded based on their exceptional performance.
Company Performance BonusesOccasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.
Goal-Based BonusesGranted upon achieving an important goal or milestone.
Holiday / End of Year BonusesThese types of bonuses are given without a reason and usually resemble an appreciation token.
People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.
The main two types of jobs | |
Revenue Generators | Supporting Cast |
Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business. | Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations. |
Example: | Example: |
Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.
Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.
The hourly wage is the salary paid in one worked hour. Usually, jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fixed amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.
The minimum pay rate per hour for people working as Client Executive in Malaysia is 9 MYR. This is the minimum as per the gathered data in the salary survey not the minimum hourly rate mandated by law.
Job Title | Average Salary |
Customer Service and Call Center | -100% | |
Account Representative | 3,000 MYR | -14% |
Account Service Representative | 3,090 MYR | -12% |
Business Support Specialist | 4,030 MYR | +15% |
Call Center Advisor | 3,220 MYR | -8% |
Call Center Duty Manager | 4,220 MYR | +21% |
Call Center Manager | 8,040 MYR | +130% |
Call Center Quality Analyst | 4,900 MYR | +40% |
Call Center Representative | 2,400 MYR | -31% |
Call Center Scheduler | 3,020 MYR | -14% |
Call Center Scheduling Manager | 4,070 MYR | +16% |
Call Center Supervisor | 3,400 MYR | -3% |
Call Center Team Leader | 4,300 MYR | +23% |
Call Center Technology Specialist | 5,050 MYR | +44% |
Chatbot Copywriter | 4,150 MYR | +19% |
Chatbot Deployment Specialist | 4,650 MYR | +33% |
Chatbot Marketing Specialist | 5,510 MYR | +57% |
Chief Customer Experience and Success Officer | 9,890 MYR | +180% |
Client Engagement Specialest | 4,560 MYR | +30% |
Client Executive | 3,500 MYR | = |
Client Liaison Officer | 2,470 MYR | -29% |
Client Relations Manager | 8,910 MYR | +150% |
Client Relationship Executive | 8,340 MYR | +140% |
Client Relationship Manager | 9,360 MYR | +170% |
Client Service Analyst | 4,990 MYR | +43% |
Client Service Representative | 2,480 MYR | -29% |
Client Strategy Specialist | 5,250 MYR | +50% |
Contracts Specialist | 4,100 MYR | +17% |
Customer Care Officer | 2,530 MYR | -28% |
Customer Care Representative | 2,550 MYR | -27% |
Customer Center Supervisor | 2,880 MYR | -18% |
Customer Experience Analyst | 3,280 MYR | -6% |
Customer Experience Manager | 8,640 MYR | +150% |
Customer Experience Specialist | 5,430 MYR | +55% |
Customer Feedback and Insights Analyst | 5,650 MYR | +61% |
Customer Fulfillment Specialist | 5,100 MYR | +46% |
Customer Insights Analyst | 5,510 MYR | +57% |
Customer Journey Analyst | 6,730 MYR | +92% |
Customer Problem Manager | 5,340 MYR | +53% |
Customer Relations Manager | 9,000 MYR | +160% |
Customer Relations Specialist | 5,090 MYR | +45% |
Customer Relationship Management Implementation Consultant | 8,470 MYR | +140% |
Customer Retention Specialist | 7,170 MYR | +100% |
Customer Sales Representative | 2,580 MYR | -26% |
Customer Sales Support | 2,500 MYR | -29% |
Customer Service Administration | 3,070 MYR | -12% |
Customer Service Advisor | 5,610 MYR | +60% |
Customer Service Agent | 2,550 MYR | -27% |
Customer Service Associate | 2,600 MYR | -26% |
Customer Service Coordinator | 2,850 MYR | -19% |
Customer Service Country Manager | 9,800 MYR | +180% |
Customer Service Executive | 5,700 MYR | +63% |
Customer Service Manager | 8,820 MYR | +150% |
Customer Service Officer | 2,530 MYR | -28% |
Customer Service Operations Manager | 9,210 MYR | +160% |
Customer Service Quality Assurance Analyst | 8,400 MYR | +140% |
Customer Service Representative | 2,530 MYR | -28% |
Customer Service Sales Support | 2,420 MYR | -31% |
Customer Service Specialist | 2,600 MYR | -26% |
Customer Service Supervisor | 3,710 MYR | +6% |
Customer Service Team Leader | 5,820 MYR | +66% |
Customer Service Trainer | 4,460 MYR | +27% |
Customer Service Working Supervisor | 4,170 MYR | +19% |
Customer Solutions Representative | 5,600 MYR | +60% |
Customer Success Manager | 8,150 MYR | +130% |
Customer Success Specialist | 5,350 MYR | +53% |
Customer Support Agent | 2,580 MYR | -26% |
Dispute Resolution Specialist | 4,280 MYR | +22% |
Field Service Representative | 2,760 MYR | -21% |
Guest Relations Officer | 2,020 MYR | -42% |
Guest Service Agent | 2,080 MYR | -41% |
Inbound Call Center Representative | 2,480 MYR | -29% |
Inbound Sales Representative | 2,380 MYR | -32% |
Internet Banking Supervisor | 7,840 MYR | +120% |
Lead Administrator | 5,150 MYR | +47% |
Live Chat Agent | 2,880 MYR | -18% |
Logistics Coordinator | 2,660 MYR | -24% |
Onboarding Specialist | 5,510 MYR | +57% |
Operations Support Manager | 7,650 MYR | +120% |
Real Time Analyst | 4,800 MYR | +37% |
Regional Account Manager | 8,400 MYR | +140% |
Remote Customer Service Representative | 3,700 MYR | +6% |
Remote Customer Support Agent | 3,450 MYR | -1% |
Service Administrator | 3,800 MYR | +9% |
Service Delivery Manager | 8,840 MYR | +150% |
Service Writer | 2,180 MYR | -38% |
Social Media Customer Support Specialist | 5,050 MYR | +44% |
Sourcing Assistant | 1,730 MYR | -51% |
Telephone Operator | 1,980 MYR | -43% |
User Experience Researcher | 5,600 MYR | +60% |
Vendor Administration Specialist | 3,100 MYR | -11% |
Voice Of The Customer Analyst | 4,940 MYR | +41% |
Workforce Manager | 5,510 MYR | +57% |
Where can you get paid more, working in a private company or the government? The difference between the public or government sector salaries and the private sector salaries in Malaysia is 9% on average across all career fields.
Private Sector | 6,340 MYR | |
Public Sector | +9% | 6,900 MYR |
A good and competitive compensation would range anywhere between 3,350 MYR and 3,860 MYR. This is a very rough estimate. Experience and education play a very huge part in the final earnings.
All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salary after tax for every career.
The base salary for a careers like Client Executive in Malaysia ranges from 1,610 MYR to 2,700 MYR. The base salary depends on many factors including experience and education. It is not easy to provide a figure with very little information, so take this range with a grain of salt.
Both are indicators. If your salary is higher than both the average and the median then you are doing very well. If your salary is lower than both, then many people earn more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios. How to compare your salary