A person working as Client Service Analyst in Quebec typically earns around 102,000 CAD. Salaries range from 49,100 CAD (lowest) to 160,000 CAD (highest).
This is the average salary including housing, transport, and other benefits. Client Service Analyst salaries in Quebec vary drastically based on experience, skills, gender, or location. Below you will find a detailed breakdown based on many different criteria.
Minimum Salary 49,100 CAD |
Median 96,100 CAD |
Maximum 160,000 CAD |
Salaries for the position Client Service Analyst in Quebec range from 49,100 CAD (starting salary) to 160,000 CAD (maximum salary). It should be noted that the given figure is not the legally mandated minimum wage; rather, it represents the lowest figure reported in a salary survey that included thousands of participants and professionals from all regions of the country.
With a median salary of 96,100 CAD, half of the professionals who work as Client Service Analyst in Quebec earn less than this amount, and the other half earn more. The median salary denotes the middle value of salaries. Ideally, you would want to belong to the group earning more than the median salary, located on the right side of the salary distribution graph.
The median is closely associated with two other values known as the 25th and 75th percentiles. By examining the salary distribution chart, it can be determined that 25% of professionals employed as Client Service Analyst in Quebec earn less than 78,200 CAD, while 75% earn more. Similarly, the chart shows that 75% earn less than 110,000 CAD while 25% earn more.
To provide a better understanding of expected salaries, we categorized the frequently occurring salaries into different ranges. This approach provides a more precise representation of salary distribution for the job title Client Service Analyst in Quebec compared to simply calculating the average. The majority of reported salaries, approximately 65%, fall within the range of 59,100 CAD to 84,100 CAD. About 20% of salaries are below the 59,100 CAD mark, while 10% fall within the range of 84,100 CAD to 95,500 CAD. Only 5% of individuals have salaries exceeding 95,500 CAD.
0 - 2 Years | 57,400 CAD | |
2 - 5 Years | +42% | 81,400 CAD |
5 - 10 Years | +31% | 107,000 CAD |
10 - 15 Years | +23% | 132,000 CAD |
15 - 20 Years | +6% | 140,000 CAD |
20+ Years | +10% | 153,000 CAD |
The experience level is the most important factor in determining the salary. Naturally, the more years of experience the higher the wage. We broke down salaries by experience level for people working as Client Service Analyst and this is what we found.
Employees with less than two years of experience earn approximately 57,400 CAD.
While someone with an experience level between two and five years is expected to earn 81,400 CAD, 42% more than someone with less than two year's experience.
Moving forward, an experience level between five and ten years lands a salary of 107,000 CAD, 31% more than someone with two to five years of experience.
Additionally, professionals whose expertise span anywhere between ten and fifteen years get a salary equivalent to 132,000 CAD, 23% more than someone with five to ten years of experience.
If the experience level is between fifteen and twenty years, then the expected wage is 140,000 CAD, 6% more than someone with ten to fifteen years of experience.
Lastly, employees with more than twenty years of professional experience get a salary of 153,000 CAD, 10% more than people with fifteen to twenty years of experience.
High School | 71,300 CAD | |
Certificate or Diploma | +47% | 105,000 CAD |
Bachelor's Degree | +34% | 140,000 CAD |
We all know that higher education equals a bigger salary, but how much more money can a degree add to your income? We broke down salaries by education level for the position Client Service Analyst in order to make a comparison.
Employees at this education level have an average salary of 71,300 CAD.
At this level, the average salary becomes 105,000 CAD, 47% more than the previous level.
At this level, the average salary becomes 140,000 CAD, 34% more than the previous level.
Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? For the people who work as Client Service Analyst in Canada, the average difference between the salary of male and female employees is 5%.
Male | 99,400 CAD | |
Female | -5% | 94,600 CAD |
Individuals working as Client Service Analyst in Canada are likely to observe a salary increase of approximately % every months. The national average annual increment for all professions combined is 9% granted to employees every 15 months.
The term Annual Salary Increase usually refers to the increase in 12 calendar month period, but because it is rare that people get their salaries reviewed exactly on the one-year mark, it is more meaningful to know the frequency and the rate at the time of the increase.
The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 / Increase Frequency
Not all compensation increases are reflected directly in the salary. Some companies offer upgraded packages to their staff instead of cash money. The figures displayed here account only for direct increments to the base salary.
100% of surveyed staff reported that they haven't received any bonuses or incentives in the previous year while % said that they received at least one form of monetary bonus.
Those who got bonuses reported rates ranging from % to % of their annual salary.
Received Bonus | % | |
No Bonus | 100% |
The most standard form of bonus, where the employee is awarded based on their exceptional performance.
Company Performance BonusesOccasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.
Goal-Based BonusesGranted upon achieving an important goal or milestone.
Holiday / End of Year BonusesThese types of bonuses are given without a reason and usually resemble an appreciation token.
People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.
The main two types of jobs | |
Revenue Generators | Supporting Cast |
Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business. | Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations. |
Example: | Example: |
Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.
Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.
The hourly wage is the salary paid in one worked hour. Usually, jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fixed amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.
The minimum pay rate per hour for people working as Client Service Analyst in Quebec is 24 CAD. This is the minimum as per the gathered data in the salary survey not the minimum hourly rate mandated by law.
Job Title | Average Salary |
Customer Service and Call Center | -100% | |
Account Representative | 59,000 CAD | -42% |
Account Service Representative | 60,500 CAD | -41% |
Business Support Specialist | 86,800 CAD | -15% |
Call Center Advisor | 65,500 CAD | -36% |
Call Center Duty Manager | 86,500 CAD | -15% |
Call Center Manager | 157,000 CAD | +54% |
Call Center Quality Analyst | 103,000 CAD | +1% |
Call Center Representative | 49,100 CAD | -52% |
Call Center Scheduler | 57,000 CAD | -44% |
Call Center Scheduling Manager | 84,700 CAD | -17% |
Call Center Supervisor | 70,600 CAD | -31% |
Call Center Team Leader | 88,900 CAD | -13% |
Call Center Technology Specialist | 95,800 CAD | -6% |
Chatbot Copywriter | 89,300 CAD | -13% |
Chatbot Deployment Specialist | 90,000 CAD | -12% |
Chatbot Marketing Specialist | 117,000 CAD | +14% |
Chief Customer Experience and Success Officer | 200,000 CAD | +96% |
Client Engagement Specialest | 94,800 CAD | -7% |
Client Executive | 72,300 CAD | -29% |
Client Liaison Officer | 46,000 CAD | -55% |
Client Relations Manager | 181,000 CAD | +77% |
Client Relationship Executive | 155,000 CAD | +52% |
Client Relationship Manager | 186,000 CAD | +82% |
Client Service Analyst | 102,000 CAD | -0% |
Client Service Representative | 50,400 CAD | -51% |
Client Strategy Specialist | 107,000 CAD | +5% |
Contracts Specialist | 84,700 CAD | -17% |
Customer Care Officer | 47,900 CAD | -53% |
Customer Care Representative | 51,700 CAD | -49% |
Customer Center Supervisor | 59,000 CAD | -42% |
Customer Experience Analyst | 65,100 CAD | -36% |
Customer Experience Manager | 186,000 CAD | +82% |
Customer Experience Specialist | 107,000 CAD | +5% |
Customer Feedback and Insights Analyst | 116,000 CAD | +13% |
Customer Fulfillment Specialist | 100,000 CAD | -2% |
Customer Insights Analyst | 108,000 CAD | +6% |
Customer Journey Analyst | 137,000 CAD | +34% |
Customer Problem Manager | 111,000 CAD | +9% |
Customer Relations Manager | 186,000 CAD | +82% |
Customer Relations Specialist | 110,000 CAD | +8% |
Customer Relationship Management Implementation Consultant | 172,000 CAD | +68% |
Customer Retention Specialist | 145,000 CAD | +42% |
Customer Sales Representative | 47,900 CAD | -53% |
Customer Sales Support | 51,100 CAD | -50% |
Customer Service Administration | 62,500 CAD | -39% |
Customer Service Advisor | 114,000 CAD | +12% |
Customer Service Agent | 51,700 CAD | -49% |
Customer Service Associate | 51,700 CAD | -49% |
Customer Service Coordinator | 57,500 CAD | -44% |
Customer Service Country Manager | 197,000 CAD | +93% |
Customer Service Executive | 115,000 CAD | +13% |
Customer Service Manager | 177,000 CAD | +73% |
Customer Service Officer | 50,400 CAD | -51% |
Customer Service Operations Manager | 185,000 CAD | +81% |
Customer Service Quality Assurance Analyst | 168,000 CAD | +64% |
Customer Service Representative | 50,400 CAD | -51% |
Customer Service Sales Support | 48,400 CAD | -53% |
Customer Service Specialist | 51,700 CAD | -49% |
Customer Service Supervisor | 74,700 CAD | -27% |
Customer Service Team Leader | 116,000 CAD | +13% |
Customer Service Trainer | 88,100 CAD | -14% |
Customer Service Working Supervisor | 82,400 CAD | -19% |
Customer Solutions Representative | 110,000 CAD | +8% |
Customer Success Manager | 161,000 CAD | +58% |
Customer Success Specialist | 103,000 CAD | +1% |
Customer Support Agent | 50,400 CAD | -51% |
Dispute Resolution Specialist | 86,200 CAD | -16% |
Field Service Representative | 52,100 CAD | -49% |
Guest Relations Officer | 40,300 CAD | -61% |
Guest Service Agent | 41,300 CAD | -60% |
Inbound Call Center Representative | 50,400 CAD | -51% |
Inbound Sales Representative | 50,400 CAD | -51% |
Internet Banking Supervisor | 157,000 CAD | +54% |
Lead Administrator | 99,600 CAD | -3% |
Live Chat Agent | 59,000 CAD | -42% |
Logistics Coordinator | 53,600 CAD | -48% |
Onboarding Specialist | 112,000 CAD | +10% |
Operations Support Manager | 155,000 CAD | +52% |
Real Time Analyst | 103,000 CAD | +1% |
Regional Account Manager | 174,000 CAD | +70% |
Remote Customer Service Representative | 73,600 CAD | -28% |
Remote Customer Support Agent | 68,200 CAD | -33% |
Service Administrator | 80,600 CAD | -21% |
Service Delivery Manager | 167,000 CAD | +63% |
Service Writer | 43,400 CAD | -58% |
Social Media Customer Support Specialist | 95,800 CAD | -6% |
Sourcing Assistant | 35,400 CAD | -65% |
Telephone Operator | 39,300 CAD | -62% |
User Experience Researcher | 114,000 CAD | +12% |
Vendor Administration Specialist | 64,500 CAD | -37% |
Voice Of The Customer Analyst | 96,800 CAD | -5% |
Workforce Manager | 104,000 CAD | +2% |
Where can you get paid more, working in a private company or the government? The difference between the public or government sector salaries and the private sector salaries in Canada is 4% on average across all career fields.
Private Sector | 117,000 CAD | |
Public Sector | +4% | 122,000 CAD |
A good and competitive compensation would range anywhere between 96,100 CAD and 110,000 CAD. This is a very rough estimate. Experience and education play a very huge part in the final earnings.
All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salary after tax for every career.
The base salary for a careers like Client Service Analyst in Quebec ranges from 49,100 CAD to 78,200 CAD. The base salary depends on many factors including experience and education. It is not easy to provide a figure with very little information, so take this range with a grain of salt.
Both are indicators. If your salary is higher than both the average and the median then you are doing very well. If your salary is lower than both, then many people earn more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios. How to compare your salary
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