Service Administrator Average Salary in Singapore 2024
How much money does a person working as Service Administrator make in Singapore?
LOW
2,280
SGD AVERAGE
4,860
SGD HIGH
7,670
SGD
A person working as Service Administrator in Singapore typically earns around 4,860 SGD. Salaries range from 2,280 SGD (lowest) to 7,670 SGD (highest).
Salary Variance
This is the average salary including housing, transport, and other benefits. Service Administrator salaries in Singapore vary drastically based on experience, skills, gender, or location. Below you will find a detailed breakdown based on many different criteria.
Service Administrator Pay Scale and Salaries in Singapore
Salary Structure and Pay Scale Comparison
4,570 SGD or more
4,020 to 4,570 SGD
2,800 SGD or less
2,800 to 4,020 SGD
 2,280 SGD |
4,600 SGD |
7,670 SGD |
Median Salary, maximum and minimum salary, minimum wage, starting salary, and the salary range
Salary Range, Minimum Wage, and Starting Salary
Salaries for the position Service Administrator in Singapore range from 2,280 SGD (starting salary) to 7,670 SGD (maximum salary). It should be noted that the given figure is not the legally mandated minimum wage; rather, it represents the lowest figure reported in a salary survey that included thousands of participants and professionals from all regions of the country.
Median Salary
With a median salary of 4,600 SGD, half of the professionals who work as Service Administrator in Singapore earn less than this amount, and the other half earn more. The median salary denotes the middle value of salaries. Ideally, you would want to belong to the group earning more than the median salary, located on the right side of the salary distribution graph.
Percentiles and Salary Scale
The median is closely associated with two other values known as the 25th and 75th percentiles. By examining the salary distribution chart, it can be determined that 25% of professionals employed as Service Administrator in Singapore earn less than 3,730 SGD, while 75% earn more. Similarly, the chart shows that 75% earn less than 5,290 SGD while 25% earn more.
Pay Scale Structure
To provide a better understanding of expected salaries, we categorized the frequently occurring salaries into different ranges. This approach provides a more precise representation of salary distribution for the job title Service Administrator in Singapore compared to simply calculating the average. The majority of reported salaries, approximately 65%, fall within the range of 2,800 SGD to 4,020 SGD. About 20% of salaries are below the 2,800 SGD mark, while 10% fall within the range of 4,020 SGD to 4,570 SGD. Only 5% of individuals have salaries exceeding 4,570 SGD.
Salary Comparison by Years of Experience / Service Administrator / Singapore
How do experience and age affect pay?
| 0 - 2 Years | 2,630 SGD | |
| 2 - 5 Years | +38% | 3,630 SGD |
| 5 - 10 Years | +42% | 5,170 SGD |
| 10 - 15 Years | +22% | 6,300 SGD |
| 15 - 20 Years | +6% | 6,650 SGD |
| 20+ Years | +9% | 7,240 SGD |
The experience level is the most important factor in determining the salary. Naturally, the more years of experience the higher the wage. We broke down salaries by experience level for people working as Service Administrator and this is what we found.
Employees with less than two years of experience earn approximately 2,630 SGD.
While someone with an experience level between two and five years is expected to earn 3,630 SGD, 38% more than someone with less than two year's experience.
Moving forward, an experience level between five and ten years lands a salary of 5,170 SGD, 42% more than someone with two to five years of experience.
Additionally, professionals whose expertise span anywhere between ten and fifteen years get a salary equivalent to 6,300 SGD, 22% more than someone with five to ten years of experience.
If the experience level is between fifteen and twenty years, then the expected wage is 6,650 SGD, 6% more than someone with ten to fifteen years of experience.
Lastly, employees with more than twenty years of professional experience get a salary of 7,240 SGD, 9% more than people with fifteen to twenty years of experience.
Typical Salary Progress for Most Careers
Salary Comparison By Education / Service Administrator / Singapore
How do education levels affect salaries?
Displayed below is the average salary variance between different education levels of professionals working as Service Administrator.
| High School | 3,250 SGD | |
| Certificate or Diploma | +17% | 3,790 SGD |
| Bachelor's Degree | +46% | 5,520 SGD |
| Master's Degree | +31% | 7,240 SGD |
We all know that higher education equals a bigger salary, but how much more money can a degree add to your income? We broke down salaries by education level for the position Service Administrator in order to make a comparison.
Level 1: High School
Employees at this education level have an average salary of 3,250 SGD.
Level 2: Certificate or Diploma
At this level, the average salary becomes 3,790 SGD, 17% more than the previous level.
Level 3: Bachelor's Degree
At this level, the average salary becomes 5,520 SGD, 46% more than the previous level.
Level 4: Master's Degree
At this level, the average salary becomes 7,240 SGD, 31% more than the previous level.
Is a Master's degree or an MBA worth it? Should you pursue higher education?
A Master's degree program or any post-graduate program in Singapore costs anywhere from 42,400 SGD to 127,000 SGD and lasts approximately two years. That is quite an investment.
You can't really expect any salary increases during the study period, assuming you already have a job. In most cases, a salary review is conducted once education is completed and the degree has been attained.
Many people pursue higher education as a tactic to switch to a higher-paying job. The numbers seem to support the theory. The average increase in compensation while changing jobs is approximately 10% more than the customary salary increment.
If you can afford the costs of higher education, the return on investment is definitely worth it. You should be able to recover the costs in roughly a year or so.
Typical Salary Difference by Education for Most Careers
Salary and Compensation Comparison By Gender / Service Administrator / Singapore
Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? For the people who work as Service Administrator in Singapore, the average difference between the salary of male and female employees is 6%.
| Male | 5,000 SGD | |
| Female | -6% | 4,730 SGD |
Salary Comparison By Gender in Singapore for all Careers
Average Annual Salary Increment Percentage / Service Administrator / Singapore
How much are annual salary increments in Singapore for individuals working as Service Administrator? How often do employees get salary raises?
Individuals working as Service Administrator in Singapore are likely to observe a salary increase of approximately 11% every 16 months. The national average annual increment for all professions combined is 9% granted to employees every 15 months.
Singapore / All Professions
The term Annual Salary Increase usually refers to the increase in 12 calendar month period, but because it is rare that people get their salaries reviewed exactly on the one-year mark, it is more meaningful to know the frequency and the rate at the time of the increase.
How to calculate the salary increment percentage?
The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 / Increase Frequency
Worldwide Salary Raises: All Countries and All Jobs
Salary Packages and Schemes
Not all compensation increases are reflected directly in the salary. Some companies offer upgraded packages to their staff instead of cash money. The figures displayed here account only for direct increments to the base salary.
Bonus and Incentive Rates / Service Administrator / Singapore
How much and how often are bonuses being awarded?
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42% of surveyed staff reported that they haven't received any bonuses or incentives in the previous year while 58% said that they received at least one form of monetary bonus.
Those who got bonuses reported rates ranging from 2% to 7% of their annual salary.
| Received Bonus | 58% | |
| No Bonus | 42% |
Types of Bonuses Considered
Individual Performance-Based BonusesThe most standard form of bonus, where the employee is awarded based on their exceptional performance.
Company Performance BonusesOccasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.
Goal-Based BonusesGranted upon achieving an important goal or milestone.
Holiday / End of Year BonusesThese types of bonuses are given without a reason and usually resemble an appreciation token.
Bonuses Are Not Commissions!
People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.
What makes a position worthy of good bonuses and a high salary?
The main two types of jobs | |
| Revenue Generators | Supporting Cast |
Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business. | Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations. |
Example: | Example: |
Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.
Bonus Comparison by Seniority Level
Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.
Average Hourly Wage / Service Administrator / Singapore
28 SGD per hourThe average hourly wage (pay per hour) for individuals working as Service Administrator in Singapore is 28 SGD.This is the rate they get paid for every worked hour.
About The Hourly Pay Rate
The hourly wage is the salary paid in one worked hour. Usually, jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fixed amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.
What is the minimum hourly rate of pay?
The minimum pay rate per hour for people working as Service Administrator in Singapore is 13 SGD. This is the minimum as per the gathered data in the salary survey not the minimum hourly rate mandated by law.
Salary comparison with similar jobs
| Job Title | Average Salary |
| Customer Service and Call Center |  -100% | |
| Account Representative | 3,500 SGD | -28% |
| Account Service Representative | 3,700 SGD | -24% |
| Business Support Specialist | 5,260 SGD |  +8% |
| Call Center Advisor | 3,820 SGD | -21% |
| Call Center Duty Manager | 5,190 SGD | +7% |
| Call Center Manager | 9,720 SGD | +100% |
| Call Center Quality Analyst | 6,050 SGD | +25% |
| Call Center Representative | 2,950 SGD | -39% |
| Call Center Scheduler | 3,480 SGD | -28% |
| Call Center Scheduling Manager | 5,020 SGD | +3% |
| Call Center Supervisor | 4,100 SGD | -16% |
| Call Center Team Leader | 5,120 SGD | +5% |
| Call Center Technology Specialist | 6,260 SGD | +29% |
| Chatbot Copywriter | 5,100 SGD | +5% |
| Chatbot Deployment Specialist | 5,530 SGD | +14% |
| Chatbot Marketing Specialist | 6,760 SGD | +39% |
| Chief Customer Experience and Success Officer | 12,100 SGD | +150% |
| Client Engagement Specialest | 5,500 SGD | +13% |
| Client Executive | 4,080 SGD | -16% |
| Client Liaison Officer | 2,900 SGD | -40% |
| Client Relations Manager | 11,200 SGD | +130% |
| Client Relationship Executive | 9,400 SGD | +94% |
| Client Relationship Manager | 10,400 SGD | +110% |
| Client Service Analyst | 6,010 SGD | +24% |
| Client Service Representative | 2,940 SGD | -39% |
| Client Strategy Specialist | 6,100 SGD | +26% |
| Contracts Specialist | 4,980 SGD | +3% |
| Customer Care Officer | 2,890 SGD | -40% |
| Customer Care Representative | 2,930 SGD | -40% |
| Customer Center Supervisor | 3,760 SGD | -23% |
| Customer Experience Analyst | 3,780 SGD | -22% |
| Customer Experience Manager | 10,600 SGD | +120% |
| Customer Experience Specialist | 6,690 SGD | +38% |
| Customer Feedback and Insights Analyst | 7,360 SGD | +52% |
| Customer Fulfillment Specialist | 6,070 SGD | +25% |
| Customer Insights Analyst | 6,340 SGD | +31% |
| Customer Journey Analyst | 8,480 SGD | +75% |
| Customer Problem Manager | 6,310 SGD | +30% |
| Customer Relations Manager | 10,300 SGD | +110% |
| Customer Relations Specialist | 6,260 SGD | +29% |
| Customer Relationship Management Implementation Consultant | 10,300 SGD | +110% |
| Customer Retention Specialist | 9,350 SGD | +93% |
| Customer Sales Representative | 3,140 SGD | -35% |
| Customer Sales Support | 3,260 SGD | -33% |
| Customer Service Administration | 3,870 SGD | -20% |
| Customer Service Advisor | 6,840 SGD | +41% |
| Customer Service Agent | 3,110 SGD | -36% |
| Customer Service Associate | 2,940 SGD | -39% |
| Customer Service Coordinator | 3,710 SGD | -24% |
| Customer Service Country Manager | 12,300 SGD | +150% |
| Customer Service Executive | 7,000 SGD | +44% |
| Customer Service Manager | 10,400 SGD | +110% |
| Customer Service Officer | 3,070 SGD | -37% |
| Customer Service Operations Manager | 11,600 SGD | +140% |
| Customer Service Quality Assurance Analyst | 10,200 SGD | +110% |
| Customer Service Representative | 2,890 SGD | -40% |
| Customer Service Sales Support | 2,950 SGD | -39% |
| Customer Service Specialist | 3,060 SGD | -37% |
| Customer Service Supervisor | 4,640 SGD | -4% |
| Customer Service Team Leader | 6,450 SGD | +33% |
| Customer Service Trainer | 5,270 SGD | +9% |
| Customer Service Working Supervisor | 5,240 SGD | +8% |
| Customer Solutions Representative | 6,800 SGD | +40% |
| Customer Success Manager | 9,830 SGD | +100% |
| Customer Success Specialist | 6,350 SGD | +31% |
| Customer Support Agent | 3,020 SGD | -38% |
| Dispute Resolution Specialist | 5,460 SGD | +12% |
| Field Service Representative | 3,310 SGD | -32% |
| Guest Relations Officer | 2,360 SGD | -51% |
| Guest Service Agent | 2,500 SGD | -49% |
| Inbound Call Center Representative | 2,880 SGD | -41% |
| Inbound Sales Representative | 3,040 SGD | -37% |
| Internet Banking Supervisor | 9,480 SGD | +95% |
| Lead Administrator | 6,360 SGD | +31% |
| Live Chat Agent | 3,610 SGD | -26% |
| Logistics Coordinator | 3,260 SGD | -33% |
| Onboarding Specialist | 6,190 SGD | +27% |
| Operations Support Manager | 9,320 SGD | +92% |
| Real Time Analyst | 6,020 SGD | +24% |
| Regional Account Manager | 9,790 SGD | +100% |
| Remote Customer Service Representative | 4,100 SGD | -16% |
| Remote Customer Support Agent | 4,080 SGD | -16% |
| Service Administrator | 4,860 SGD | +0% |
| Service Delivery Manager | 10,200 SGD | +110% |
| Service Writer | 2,420 SGD | -50% |
| Social Media Customer Support Specialist | 5,780 SGD | +19% |
| Sourcing Assistant | 2,210 SGD | -54% |
| Telephone Operator | 2,370 SGD | -51% |
| User Experience Researcher | 7,060 SGD | +45% |
| Vendor Administration Specialist | 3,820 SGD | -21% |
| Voice Of The Customer Analyst | 6,030 SGD | +24% |
| Workforce Manager | 6,490 SGD | +34% |
Government vs Private Sector Salary Comparison
Where can you get paid more, working in a private company or the government? The difference between the public or government sector salaries and the private sector salaries in Singapore is 5% on average across all career fields.
| Private Sector | 8,300 SGD | |
| Public Sector | +5% | 8,700 SGD |
Salary Statistics and Calculation Guide
What is considered to be a good and competitive salary for the job title Service Administrator in Singapore?
A good and competitive compensation would range anywhere between 4,600 SGD and 5,290 SGD. This is a very rough estimate. Experience and education play a very huge part in the final earnings.
Gross Salary (before tax) and Net Salary (after tax)
All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salary after tax for every career.
Base / Basic Salary
The base salary for a careers like Service Administrator in Singapore ranges from 2,280 SGD to 3,730 SGD. The base salary depends on many factors including experience and education. It is not easy to provide a figure with very little information, so take this range with a grain of salt.
What is the difference between the median and the average salary?
Both are indicators. If your salary is higher than both the average and the median then you are doing very well. If your salary is lower than both, then many people earn more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios. How to compare your salary
