Call Center Team Leader Average Salary in Taipei 2024

How much money does a person working as Call Center Team Leader make in Taipei?

Average Monthly Salary

80,900 TWD

( 971,000 TWD yearly)

LOW
39,600
TWD AVERAGE
80,900
TWD HIGH
126,000
TWD

Call Center Team Leader Pay Scale and Salaries in Taipei

Salary Structure and Pay Scale Comparison

5% of people earn
75,000 TWD or more

10% of people earn
66,300 to 75,000 TWD

20% of people earn
47,000 TWD or less

65% of people earn
47,000 to 66,300 TWD

Minimum Salary 39,600 TWD

Median 75,500 TWD

Maximum 126,000 TWD

Median Salary, maximum and minimum salary, minimum wage, starting salary, and the salary range

• Salary Range, Minimum Wage, and Starting Salary

  Salaries for the position Call Center Team Leader in Taipei range from 39,600 TWD (starting salary) to 126,000 TWD (maximum salary). It should be noted that the given figure is not the legally mandated minimum wage; rather, it represents the lowest figure reported in a salary survey that included thousands of participants and professionals from all regions of the country.

• Median Salary

  With a median salary of 75,500 TWD, half of the professionals who work as Call Center Team Leader in Taipei earn less than this amount, and the other half earn more. The median salary denotes the middle value of salaries. Ideally, you would want to belong to the group earning more than the median salary, located on the right side of the salary distribution graph.

• Percentiles and Salary Scale

  The median is closely associated with two other values known as the 25th and 75th percentiles. By examining the salary distribution chart, it can be determined that 25% of professionals employed as Call Center Team Leader in Taipei earn less than 61,700 TWD, while 75% earn more. Similarly, the chart shows that 75% earn less than 86,300 TWD while 25% earn more.

• Pay Scale Structure

  To provide a better understanding of expected salaries, we categorized the frequently occurring salaries into different ranges. This approach provides a more precise representation of salary distribution for the job title Call Center Team Leader in Taipei compared to simply calculating the average. The majority of reported salaries, approximately 65%, fall within the range of 47,000 TWD to 66,300 TWD. About 20% of salaries are below the 47,000 TWD mark, while 10% fall within the range of 66,300 TWD to 75,000 TWD. Only 5% of individuals have salaries exceeding 75,000 TWD.

Salary Comparison by Years of Experience / Call Center Team Leader / Taipei

How do experience and age affect pay?

The experience level is the most important factor in determining the salary. Naturally, the more years of experience the higher the wage. We broke down salaries by experience level for people working as Call Center Team Leader and this is what we found.

Employees with less than two years of experience earn approximately 47,000 TWD.

While someone with an experience level between two and five years is expected to earn 60,400 TWD, 29% more than someone with less than two year's experience.

Moving forward, an experience level between five and ten years lands a salary of 83,400 TWD, 38% more than someone with two to five years of experience.

Additionally, professionals whose expertise span anywhere between ten and fifteen years get a salary equivalent to 103,000 TWD, 24% more than someone with five to ten years of experience.

If the experience level is between fifteen and twenty years, then the expected wage is 111,000 TWD, 7% more than someone with ten to fifteen years of experience.

Lastly, employees with more than twenty years of professional experience get a salary of 118,000 TWD, 7% more than people with fifteen to twenty years of experience.

Typical Salary Progress for Most Careers

Salary Comparison By Education / Call Center Team Leader / Taipei

How do education levels affect salaries?

Displayed below is the average salary variance between different education levels of professionals working as Call Center Team Leader.

We all know that higher education equals a bigger salary, but how much more money can a degree add to your income? We broke down salaries by education level for the position Call Center Team Leader in order to make a comparison.

Level 1: High School

Employees at this education level have an average salary of 58,700 TWD.

Level 2: Certificate or Diploma

At this level, the average salary becomes 67,300 TWD, 15% more than the previous level.

Level 3: Bachelor's Degree

At this level, the average salary becomes 90,700 TWD, 35% more than the previous level.

Level 4: Master's Degree

At this level, the average salary becomes 114,000 TWD, 26% more than the previous level.

Typical Salary Difference by Education for Most Careers

Salary and Compensation Comparison By Gender / Call Center Team Leader / Taipei

Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? For the people who work as Call Center Team Leader in Taiwan, the average difference between the salary of male and female employees is 16%.

Salary Comparison By Gender in Taiwan for all Careers

Average Annual Salary Increment Percentage / Call Center Team Leader / Taipei

How much are annual salary increments in Taipei for individuals working as Call Center Team Leader? How often do employees get salary raises?

Individuals working as Call Center Team Leader in Taiwan are likely to observe a salary increase of approximately % every months. The national average annual increment for all professions combined is 5% granted to employees every 28 months.

Taiwan / All Professions

The term Annual Salary Increase usually refers to the increase in 12 calendar month period, but because it is rare that people get their salaries reviewed exactly on the one-year mark, it is more meaningful to know the frequency and the rate at the time of the increase.

How to calculate the salary increment percentage?

The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 / Increase Frequency

Worldwide Salary Raises: All Countries and All Jobs

Bonus and Incentive Rates / Call Center Team Leader / Taiwan

How much and how often are bonuses being awarded?

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100% of surveyed staff reported that they haven't received any bonuses or incentives in the previous year while % said that they received at least one form of monetary bonus.

Those who got bonuses reported rates ranging from % to % of their annual salary.

Received Bonus		%
No Bonus		100%

Types of Bonuses Considered

Individual Performance-Based Bonuses

The most standard form of bonus, where the employee is awarded based on their exceptional performance.

Company Performance Bonuses

Occasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.

Goal-Based Bonuses

Granted upon achieving an important goal or milestone.

Holiday / End of Year Bonuses

These types of bonuses are given without a reason and usually resemble an appreciation token.

Bonuses Are Not Commissions!

People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.

What makes a position worthy of good bonuses and a high salary?

Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.

Bonus Comparison by Seniority Level

Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.

Average Hourly Wage / Call Center Team Leader / Taipei

470 TWD per hour

The average hourly wage (pay per hour) for individuals working as Call Center Team Leader in Taipei is 470 TWD.This is the rate they get paid for every worked hour.

About The Hourly Pay Rate

The hourly wage is the salary paid in one worked hour. Usually, jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fixed amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.

What is the minimum hourly rate of pay?

The minimum pay rate per hour for people working as Call Center Team Leader in Taipei is 230 TWD. This is the minimum as per the gathered data in the salary survey not the minimum hourly rate mandated by law.

Salary comparison with similar jobs

Customer Service and Call Center		-100%
Account Representative	57,600 TWD	-29%
Account Service Representative	56,100 TWD	-31%
Business Support Specialist	79,700 TWD	-1%
Call Center Advisor	61,300 TWD	-24%
Call Center Duty Manager	88,700 TWD	+10%
Call Center Manager	160,000 TWD	+98%
Call Center Quality Analyst	100,000 TWD	+24%
Call Center Representative	50,400 TWD	-38%
Call Center Scheduler	56,400 TWD	-30%
Call Center Scheduling Manager	84,500 TWD	+4%
Call Center Supervisor	71,800 TWD	-11%
Call Center Team Leader	80,900 TWD	-0%
Call Center Technology Specialist	99,800 TWD	+23%
Chatbot Copywriter	87,000 TWD	+8%
Chatbot Deployment Specialist	88,600 TWD	+10%
Chatbot Marketing Specialist	117,000 TWD	+45%
Chief Customer Experience and Success Officer	197,000 TWD	+140%
Client Engagement Specialest	96,400 TWD	+19%
Client Executive	67,200 TWD	-17%
Client Liaison Officer	45,800 TWD	-43%
Client Relations Manager	177,000 TWD	+120%
Client Relationship Executive	161,000 TWD	+99%
Client Relationship Manager	182,000 TWD	+120%
Client Service Analyst	107,000 TWD	+32%
Client Service Representative	47,100 TWD	-42%
Client Strategy Specialist	102,000 TWD	+26%
Contracts Specialist	83,600 TWD	+3%
Customer Care Officer	48,900 TWD	-40%
Customer Care Representative	48,800 TWD	-40%
Customer Center Supervisor	56,900 TWD	-30%
Customer Experience Analyst	61,200 TWD	-24%
Customer Experience Manager	181,000 TWD	+120%
Customer Experience Specialist	113,000 TWD	+40%
Customer Feedback and Insights Analyst	112,000 TWD	+38%
Customer Fulfillment Specialist	96,000 TWD	+19%
Customer Insights Analyst	104,000 TWD	+29%
Customer Journey Analyst	134,000 TWD	+66%
Customer Problem Manager	104,000 TWD	+29%
Customer Relations Manager	176,000 TWD	+120%
Customer Relations Specialist	107,000 TWD	+32%
Customer Relationship Management Implementation Consultant	169,000 TWD	+110%
Customer Retention Specialist	144,000 TWD	+78%
Customer Sales Representative	50,700 TWD	-37%
Customer Sales Support	49,300 TWD	-39%
Customer Service Administration	60,900 TWD	-25%
Customer Service Advisor	112,000 TWD	+38%
Customer Service Agent	50,800 TWD	-37%
Customer Service Associate	49,600 TWD	-39%
Customer Service Coordinator	57,000 TWD	-30%
Customer Service Country Manager	197,000 TWD	+140%
Customer Service Executive	121,000 TWD	+50%
Customer Service Manager	181,000 TWD	+120%
Customer Service Officer	50,900 TWD	-37%
Customer Service Operations Manager	185,000 TWD	+130%
Customer Service Quality Assurance Analyst	169,000 TWD	+110%
Customer Service Representative	48,900 TWD	-40%
Customer Service Sales Support	48,800 TWD	-40%
Customer Service Specialist	47,600 TWD	-41%
Customer Service Supervisor	77,200 TWD	-5%
Customer Service Team Leader	113,000 TWD	+40%
Customer Service Trainer	87,100 TWD	+8%
Customer Service Working Supervisor	84,800 TWD	+5%
Customer Solutions Representative	114,000 TWD	+41%
Customer Success Manager	172,000 TWD	+110%
Customer Success Specialist	102,000 TWD	+26%
Customer Support Agent	47,700 TWD	-41%
Dispute Resolution Specialist	87,300 TWD	+8%
Field Service Representative	49,400 TWD	-39%
Guest Relations Officer	38,300 TWD	-53%
Guest Service Agent	37,300 TWD	-54%
Inbound Call Center Representative	48,100 TWD	-41%
Inbound Sales Representative	48,500 TWD	-40%
Internet Banking Supervisor	164,000 TWD	+100%
Lead Administrator	104,000 TWD	+29%
Live Chat Agent	59,300 TWD	-27%
Logistics Coordinator	56,500 TWD	-30%
Onboarding Specialist	108,000 TWD	+33%
Operations Support Manager	152,000 TWD	+88%
Real Time Analyst	98,800 TWD	+22%
Regional Account Manager	161,000 TWD	+99%
Remote Customer Service Representative	72,000 TWD	-11%
Remote Customer Support Agent	67,400 TWD	-17%
Service Administrator	77,600 TWD	-4%
Service Delivery Manager	165,000 TWD	+100%
Service Writer	42,500 TWD	-47%
Social Media Customer Support Specialist	97,800 TWD	+21%
Sourcing Assistant	34,900 TWD	-57%
Telephone Operator	35,500 TWD	-56%
User Experience Researcher	111,000 TWD	+37%
Vendor Administration Specialist	64,400 TWD	-20%
Voice Of The Customer Analyst	97,300 TWD	+20%
Workforce Manager	101,000 TWD	+25%

Salary Comparison By City

Government vs Private Sector Salary Comparison

Where can you get paid more, working in a private company or the government? The difference between the public or government sector salaries and the private sector salaries in Taiwan is 7% on average across all career fields.

Salary Statistics and Calculation Guide

What is considered to be a good and competitive salary for the job title Call Center Team Leader in Taipei?

A good and competitive compensation would range anywhere between 75,500 TWD and 86,300 TWD. This is a very rough estimate. Experience and education play a very huge part in the final earnings.

Gross Salary (before tax) and Net Salary (after tax)

All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salary after tax for every career.

Base / Basic Salary

The base salary for a careers like Call Center Team Leader in Taipei ranges from 39,600 TWD to 61,700 TWD. The base salary depends on many factors including experience and education. It is not easy to provide a figure with very little information, so take this range with a grain of salt.