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Customer Service Sales Support Average Salary in Taiwan 2024

How much money does a person working as Customer Service Sales Support make in Taiwan?


Average Monthly Salary
49,600 TWD
( 596,000 TWD yearly)

LOW
24,300
TWD
AVERAGE
49,600
TWD
HIGH
77,400
TWD
All salary figures displayed here are per month except when noted otherwise.
All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salary after tax for every career.

A person working as Customer Service Sales Support in Taiwan typically earns around 49,600 TWD. Salaries range from 24,300 TWD (lowest) to 77,400 TWD (highest).


Salary Variance

This is the average salary including housing, transport, and other benefits. Customer Service Sales Support salaries in Taiwan vary drastically based on experience, skills, gender, or location. Below you will find a detailed breakdown based on many different criteria.



Customer Service Sales Support Pay Scale and Salaries in Taiwan

Median and salary distribution Taiwan Customer Service Sales Support monthly
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Salary Structure and Pay Scale Comparison

5% of people earn
46,000 TWD or more
10% of people earn
40,700 to 46,000 TWD
20% of people earn
28,900 TWD or less
65% of people earn
28,900 to 40,700 TWD
Minimum Salary
24,300 TWD
Median
46,300 TWD
Maximum
77,400 TWD




Median Salary, maximum and minimum salary, minimum wage, starting salary, and the salary range

All salary figures displayed here are per month except when noted otherwise.
  • Salary Range, Minimum Wage, and Starting Salary

    Salaries for the position Customer Service Sales Support in Taiwan range from 24,300 TWD (starting salary) to 77,400 TWD (maximum salary). It should be noted that the given figure is not the legally mandated minimum wage; rather, it represents the lowest figure reported in a salary survey that included thousands of participants and professionals from all regions of the country.

  • Median Salary

    With a median salary of 46,300 TWD, half of the professionals who work as Customer Service Sales Support in Taiwan earn less than this amount, and the other half earn more. The median salary denotes the middle value of salaries. Ideally, you would want to belong to the group earning more than the median salary, located on the right side of the salary distribution graph.

  • Percentiles and Salary Scale

    The median is closely associated with two other values known as the 25th and 75th percentiles. By examining the salary distribution chart, it can be determined that 25% of professionals employed as Customer Service Sales Support in Taiwan earn less than 37,900 TWD, while 75% earn more. Similarly, the chart shows that 75% earn less than 52,900 TWD while 25% earn more.

  • Pay Scale Structure

    To provide a better understanding of expected salaries, we categorized the frequently occurring salaries into different ranges. This approach provides a more precise representation of salary distribution for the job title Customer Service Sales Support in Taiwan compared to simply calculating the average. The majority of reported salaries, approximately 65%, fall within the range of 28,900 TWD to 40,700 TWD. About 20% of salaries are below the 28,900 TWD mark, while 10% fall within the range of 40,700 TWD to 46,000 TWD. Only 5% of individuals have salaries exceeding 46,000 TWD.

Salary Comparison by Years of Experience / Customer Service Sales Support / Taiwan

How do experience and age affect pay?

0 - 2 Years
28,800 TWD
2 - 5 Years+29%
37,100 TWD
5 - 10 Years+38%
51,100 TWD
10 - 15 Years+24%
63,400 TWD
15 - 20 Years+7%
67,900 TWD
20+ Years+7%
72,400 TWD
Percentage increase and decrease are relative to the previous value
Salary comparison by years of experience monthly Taiwan Customer Service Sales Support
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The experience level is the most important factor in determining the salary. Naturally, the more years of experience the higher the wage. We broke down salaries by experience level for people working as Customer Service Sales Support and this is what we found.


All salary figures displayed here are per month except when noted otherwise.

Employees with less than two years of experience earn approximately 28,800 TWD.

While someone with an experience level between two and five years is expected to earn 37,100 TWD, 29% more than someone with less than two year's experience.

Moving forward, an experience level between five and ten years lands a salary of 51,100 TWD, 38% more than someone with two to five years of experience.

Additionally, professionals whose expertise span anywhere between ten and fifteen years get a salary equivalent to 63,400 TWD, 24% more than someone with five to ten years of experience.

If the experience level is between fifteen and twenty years, then the expected wage is 67,900 TWD, 7% more than someone with ten to fifteen years of experience.

Lastly, employees with more than twenty years of professional experience get a salary of 72,400 TWD, 7% more than people with fifteen to twenty years of experience.

On average, a person's salary doubles their starting salary by the time they cross the 10 years* experience mark.
* Based on the average change in salary over time. Salary variations differ from person to person.

Typical Salary Progress for Most Careers

Salary Comparison By Experience Level
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Salary Comparison By Education / Customer Service Sales Support / Taiwan

How do education levels affect salaries?

Displayed below is the average salary variance between different education levels of professionals working as Customer Service Sales Support.

High School
37,100 TWD
Certificate or Diploma+43%
53,000 TWD
Bachelor's Degree+38%
73,200 TWD
Percentage increase and decrease are relative to the previous value
Salary comparison by education level monthly Taiwan Customer Service Sales Support
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We all know that higher education equals a bigger salary, but how much more money can a degree add to your income? We broke down salaries by education level for the position Customer Service Sales Support in order to make a comparison.


Level 1: High School

Employees at this education level have an average salary of 37,100 TWD.


Level 2: Certificate or Diploma

At this level, the average salary becomes 53,000 TWD, 43% more than the previous level.


Level 3: Bachelor's Degree

At this level, the average salary becomes 73,200 TWD, 38% more than the previous level.



Typical Salary Difference by Education for Most Careers

Salary Comparison By Education Level
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Salary and Compensation Comparison By Gender / Customer Service Sales Support / Taiwan

Salary comparison by gender Taiwan Customer Service Sales Support monthly
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Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? For the people who work as Customer Service Sales Support in Taiwan, the average difference between the salary of male and female employees is 10%.

Male
46,400 TWD
Female+11%
51,700 TWD
Percentage increase and decrease are relative to the previous value

Salary Comparison By Gender in Taiwan for all Careers

Salary comparison by gender monthly Taiwan
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Average Annual Salary Increment Percentage / Customer Service Sales Support / Taiwan

How much are annual salary increments in Taiwan for individuals working as Customer Service Sales Support? How often do employees get salary raises?

Individuals working as Customer Service Sales Support in Taiwan are likely to observe a salary increase of approximately 6% every 28 months. The national average annual increment for all professions combined is 5% granted to employees every 28 months.

Annual Salary Increment Rate Taiwan Customer Service Sales Support
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The figures provided here are averages of numbers. Those figures should be taken as general guidelines. Salary increments will vary from person to person and depend on many factors, but your performance and contribution to the success of the organization remain the most important factors in determining how much and how often you will be granted a raise.

Taiwan / All Professions

Annual Salary Increment Rate Taiwan
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The term Annual Salary Increase usually refers to the increase in 12 calendar month period, but because it is rare that people get their salaries reviewed exactly on the one-year mark, it is more meaningful to know the frequency and the rate at the time of the increase.

How to calculate the salary increment percentage?

The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 / Increase Frequency

The average salary increase in one year (12 months) in Taiwan is 2%.

Worldwide Salary Raises: All Countries and All Jobs

World Average Annual Salary Increment
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Salary Packages and Schemes

Not all compensation increases are reflected directly in the salary. Some companies offer upgraded packages to their staff instead of cash money. The figures displayed here account only for direct increments to the base salary.



Bonus and Incentive Rates / Customer Service Sales Support / Taiwan

How much and how often are bonuses being awarded?Annual Salary Bonus Rate Taiwan Customer Service Sales Support
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63% of surveyed staff reported that they haven't received any bonuses or incentives in the previous year while 37% said that they received at least one form of monetary bonus.

Those who got bonuses reported rates ranging from 3% to 6% of their annual salary.

Received Bonus
37%
No Bonus
63%

Types of Bonuses Considered

Individual Performance-Based Bonuses

The most standard form of bonus, where the employee is awarded based on their exceptional performance.

Company Performance Bonuses

Occasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.

Goal-Based Bonuses

Granted upon achieving an important goal or milestone.

Holiday / End of Year Bonuses

These types of bonuses are given without a reason and usually resemble an appreciation token.

Bonuses Are Not Commissions!

People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.


What makes a position worthy of good bonuses and a high salary?

The main two types of jobs

Revenue GeneratorsSupporting Cast

Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business.

Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations.

Example:
A graphics designer working for a graphics designing company.

Example:
A graphic designer in the marketing department of a hospital.


Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.

Try to work for companies where your skills can generate revenue. We can't all generate revenue and that's perfectly fine.

Bonus Comparison by Seniority Level

Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.

Average Hourly Wage / Customer Service Sales Support / Taiwan


290 TWD per hour

The average hourly wage (pay per hour) for individuals working as Customer Service Sales Support in Taiwan is 290 TWD.This is the rate they get paid for every worked hour.


Hourly Wage = Annual Salary / ( 52 x 5 x 8 )

About The Hourly Pay Rate

The hourly wage is the salary paid in one worked hour. Usually, jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fixed amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.

What is the minimum hourly rate of pay?

The minimum pay rate per hour for people working as Customer Service Sales Support in Taiwan is 140 TWD. This is the minimum as per the gathered data in the salary survey not the minimum hourly rate mandated by law.

Salary comparison with similar jobs

Job TitleAverage Salary
Customer Service and Call Center-100%
Account Representative59,400 TWD+20%
Account Service Representative61,300 TWD+24%
Business Support Specialist81,800 TWD+65%
Call Center Advisor62,800 TWD+27%
Call Center Duty Manager84,000 TWD+69%
Call Center Manager171,000 TWD+240%
Call Center Quality Analyst98,200 TWD+98%
Call Center Representative49,700 TWD+0%
Call Center Scheduler58,300 TWD+17%
Call Center Scheduling Manager85,500 TWD+72%
Call Center Supervisor68,500 TWD+38%
Call Center Team Leader88,600 TWD+79%
Call Center Technology Specialist97,400 TWD+96%
Chatbot Copywriter82,400 TWD+66%
Chatbot Deployment Specialist90,800 TWD+83%
Chatbot Marketing Specialist115,000 TWD+130%
Chief Customer Experience and Success Officer194,000 TWD+290%
Client Engagement Specialest91,900 TWD+85%
Client Executive69,300 TWD+40%
Client Liaison Officer47,100 TWD-5%
Client Relations Manager177,000 TWD+260%
Client Relationship Executive162,000 TWD+230%
Client Relationship Manager185,000 TWD+270%
Client Service Analyst105,000 TWD+110%
Client Service Representative48,300 TWD-3%
Client Strategy Specialist109,000 TWD+120%
Contracts Specialist79,500 TWD+60%
Customer Care Officer50,700 TWD+2%
Customer Care Representative48,900 TWD-1%
Customer Center Supervisor58,400 TWD+18%
Customer Experience Analyst63,400 TWD+28%
Customer Experience Manager172,000 TWD+250%
Customer Experience Specialist114,000 TWD+130%
Customer Feedback and Insights Analyst115,000 TWD+130%
Customer Fulfillment Specialist105,000 TWD+110%
Customer Insights Analyst111,000 TWD+120%
Customer Journey Analyst134,000 TWD+170%
Customer Problem Manager114,000 TWD+130%
Customer Relations Manager171,000 TWD+240%
Customer Relations Specialist101,000 TWD+100%
Customer Relationship Management Implementation Consultant166,000 TWD+230%
Customer Retention Specialist153,000 TWD+210%
Customer Sales Representative48,100 TWD-3%
Customer Sales Support50,600 TWD+2%
Customer Service Administration61,100 TWD+23%
Customer Service Advisor110,000 TWD+120%
Customer Service Agent49,900 TWD+1%
Customer Service Associate48,300 TWD-3%
Customer Service Coordinator60,600 TWD+22%
Customer Service Country Manager204,000 TWD+310%
Customer Service Executive119,000 TWD+140%
Customer Service Manager180,000 TWD+260%
Customer Service Officer51,700 TWD+4%
Customer Service Operations Manager192,000 TWD+290%
Customer Service Quality Assurance Analyst172,000 TWD+250%
Customer Service Representative50,700 TWD+2%
Customer Service Sales Support49,600 TWD-0%
Customer Service Specialist52,300 TWD+5%
Customer Service Supervisor80,300 TWD+62%
Customer Service Team Leader115,000 TWD+130%
Customer Service Trainer95,500 TWD+92%
Customer Service Working Supervisor82,400 TWD+66%
Customer Solutions Representative109,000 TWD+120%
Customer Success Manager164,000 TWD+230%
Customer Success Specialist104,000 TWD+110%
Customer Support Agent49,100 TWD-1%
Dispute Resolution Specialist87,300 TWD+76%
Field Service Representative52,300 TWD+5%
Guest Relations Officer38,200 TWD-23%
Guest Service Agent39,400 TWD-21%
Inbound Call Center Representative51,300 TWD+3%
Inbound Sales Representative48,500 TWD-2%
Internet Banking Supervisor167,000 TWD+240%
Lead Administrator109,000 TWD+120%
Live Chat Agent59,600 TWD+20%
Logistics Coordinator55,400 TWD+12%
Onboarding Specialist112,000 TWD+130%
Operations Support Manager150,000 TWD+200%
Real Time Analyst99,400 TWD+100%
Regional Account Manager166,000 TWD+230%
Remote Customer Service Representative73,100 TWD+47%
Remote Customer Support Agent73,900 TWD+49%
Service Administrator77,600 TWD+56%
Service Delivery Manager171,000 TWD+240%
Service Writer43,100 TWD-13%
Social Media Customer Support Specialist101,000 TWD+100%
Sourcing Assistant37,200 TWD-25%
Telephone Operator37,500 TWD-24%
User Experience Researcher112,000 TWD+130%
Vendor Administration Specialist65,200 TWD+31%
Voice Of The Customer Analyst92,400 TWD+86%
Workforce Manager111,000 TWD+120%

Salary Comparison By City

CityAverage Salary
Taipei48,800 TWD

Government vs Private Sector Salary Comparison

Where can you get paid more, working in a private company or the government? The difference between the public or government sector salaries and the private sector salaries in Taiwan is 7% on average across all career fields.

Private Sector
125,000 TWD
Public Sector+7%
134,000 TWD
Percentage increase and decrease are relative to the previous value

Salary Statistics and Calculation Guide

What is considered to be a good and competitive salary for the job title Customer Service Sales Support in Taiwan?

A good and competitive compensation would range anywhere between 46,300 TWD and 52,900 TWD. This is a very rough estimate. Experience and education play a very huge part in the final earnings.

Gross Salary (before tax) and Net Salary (after tax)

All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salary after tax for every career.

Base / Basic Salary

The base salary for a careers like Customer Service Sales Support in Taiwan ranges from 24,300 TWD to 37,900 TWD. The base salary depends on many factors including experience and education. It is not easy to provide a figure with very little information, so take this range with a grain of salt.


What is the difference between the median and the average salary?

Both are indicators. If your salary is higher than both the average and the median then you are doing very well. If your salary is lower than both, then many people earn more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios. How to compare your salary


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