A person working as Customer Service Sales Support in Taiwan typically earns around 49,600 TWD. Salaries range from 24,300 TWD (lowest) to 77,400 TWD (highest).
This is the average salary including housing, transport, and other benefits. Customer Service Sales Support salaries in Taiwan vary drastically based on experience, skills, gender, or location. Below you will find a detailed breakdown based on many different criteria.
Minimum Salary 24,300 TWD |
Median 46,300 TWD |
Maximum 77,400 TWD |
Salaries for the position Customer Service Sales Support in Taiwan range from 24,300 TWD (starting salary) to 77,400 TWD (maximum salary). It should be noted that the given figure is not the legally mandated minimum wage; rather, it represents the lowest figure reported in a salary survey that included thousands of participants and professionals from all regions of the country.
With a median salary of 46,300 TWD, half of the professionals who work as Customer Service Sales Support in Taiwan earn less than this amount, and the other half earn more. The median salary denotes the middle value of salaries. Ideally, you would want to belong to the group earning more than the median salary, located on the right side of the salary distribution graph.
The median is closely associated with two other values known as the 25th and 75th percentiles. By examining the salary distribution chart, it can be determined that 25% of professionals employed as Customer Service Sales Support in Taiwan earn less than 37,900 TWD, while 75% earn more. Similarly, the chart shows that 75% earn less than 52,900 TWD while 25% earn more.
To provide a better understanding of expected salaries, we categorized the frequently occurring salaries into different ranges. This approach provides a more precise representation of salary distribution for the job title Customer Service Sales Support in Taiwan compared to simply calculating the average. The majority of reported salaries, approximately 65%, fall within the range of 28,900 TWD to 40,700 TWD. About 20% of salaries are below the 28,900 TWD mark, while 10% fall within the range of 40,700 TWD to 46,000 TWD. Only 5% of individuals have salaries exceeding 46,000 TWD.
0 - 2 Years | 28,800 TWD | |
2 - 5 Years | +29% | 37,100 TWD |
5 - 10 Years | +38% | 51,100 TWD |
10 - 15 Years | +24% | 63,400 TWD |
15 - 20 Years | +7% | 67,900 TWD |
20+ Years | +7% | 72,400 TWD |
The experience level is the most important factor in determining the salary. Naturally, the more years of experience the higher the wage. We broke down salaries by experience level for people working as Customer Service Sales Support and this is what we found.
Employees with less than two years of experience earn approximately 28,800 TWD.
While someone with an experience level between two and five years is expected to earn 37,100 TWD, 29% more than someone with less than two year's experience.
Moving forward, an experience level between five and ten years lands a salary of 51,100 TWD, 38% more than someone with two to five years of experience.
Additionally, professionals whose expertise span anywhere between ten and fifteen years get a salary equivalent to 63,400 TWD, 24% more than someone with five to ten years of experience.
If the experience level is between fifteen and twenty years, then the expected wage is 67,900 TWD, 7% more than someone with ten to fifteen years of experience.
Lastly, employees with more than twenty years of professional experience get a salary of 72,400 TWD, 7% more than people with fifteen to twenty years of experience.
High School | 37,100 TWD | |
Certificate or Diploma | +43% | 53,000 TWD |
Bachelor's Degree | +38% | 73,200 TWD |
We all know that higher education equals a bigger salary, but how much more money can a degree add to your income? We broke down salaries by education level for the position Customer Service Sales Support in order to make a comparison.
Employees at this education level have an average salary of 37,100 TWD.
At this level, the average salary becomes 53,000 TWD, 43% more than the previous level.
At this level, the average salary becomes 73,200 TWD, 38% more than the previous level.
Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? For the people who work as Customer Service Sales Support in Taiwan, the average difference between the salary of male and female employees is 10%.
Male | 46,400 TWD | |
Female | +11% | 51,700 TWD |
Individuals working as Customer Service Sales Support in Taiwan are likely to observe a salary increase of approximately 6% every 28 months. The national average annual increment for all professions combined is 5% granted to employees every 28 months.
The term Annual Salary Increase usually refers to the increase in 12 calendar month period, but because it is rare that people get their salaries reviewed exactly on the one-year mark, it is more meaningful to know the frequency and the rate at the time of the increase.
The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 / Increase Frequency
Not all compensation increases are reflected directly in the salary. Some companies offer upgraded packages to their staff instead of cash money. The figures displayed here account only for direct increments to the base salary.
63% of surveyed staff reported that they haven't received any bonuses or incentives in the previous year while 37% said that they received at least one form of monetary bonus.
Those who got bonuses reported rates ranging from 3% to 6% of their annual salary.
Received Bonus | 37% | |
No Bonus | 63% |
The most standard form of bonus, where the employee is awarded based on their exceptional performance.
Company Performance BonusesOccasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.
Goal-Based BonusesGranted upon achieving an important goal or milestone.
Holiday / End of Year BonusesThese types of bonuses are given without a reason and usually resemble an appreciation token.
People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.
The main two types of jobs | |
Revenue Generators | Supporting Cast |
Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business. | Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations. |
Example: | Example: |
Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.
Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.
The hourly wage is the salary paid in one worked hour. Usually, jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fixed amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.
The minimum pay rate per hour for people working as Customer Service Sales Support in Taiwan is 140 TWD. This is the minimum as per the gathered data in the salary survey not the minimum hourly rate mandated by law.
Job Title | Average Salary |
Customer Service and Call Center | -100% | |
Account Representative | 59,400 TWD | +20% |
Account Service Representative | 61,300 TWD | +24% |
Business Support Specialist | 81,800 TWD | +65% |
Call Center Advisor | 62,800 TWD | +27% |
Call Center Duty Manager | 84,000 TWD | +69% |
Call Center Manager | 171,000 TWD | +240% |
Call Center Quality Analyst | 98,200 TWD | +98% |
Call Center Representative | 49,700 TWD | +0% |
Call Center Scheduler | 58,300 TWD | +17% |
Call Center Scheduling Manager | 85,500 TWD | +72% |
Call Center Supervisor | 68,500 TWD | +38% |
Call Center Team Leader | 88,600 TWD | +79% |
Call Center Technology Specialist | 97,400 TWD | +96% |
Chatbot Copywriter | 82,400 TWD | +66% |
Chatbot Deployment Specialist | 90,800 TWD | +83% |
Chatbot Marketing Specialist | 115,000 TWD | +130% |
Chief Customer Experience and Success Officer | 194,000 TWD | +290% |
Client Engagement Specialest | 91,900 TWD | +85% |
Client Executive | 69,300 TWD | +40% |
Client Liaison Officer | 47,100 TWD | -5% |
Client Relations Manager | 177,000 TWD | +260% |
Client Relationship Executive | 162,000 TWD | +230% |
Client Relationship Manager | 185,000 TWD | +270% |
Client Service Analyst | 105,000 TWD | +110% |
Client Service Representative | 48,300 TWD | -3% |
Client Strategy Specialist | 109,000 TWD | +120% |
Contracts Specialist | 79,500 TWD | +60% |
Customer Care Officer | 50,700 TWD | +2% |
Customer Care Representative | 48,900 TWD | -1% |
Customer Center Supervisor | 58,400 TWD | +18% |
Customer Experience Analyst | 63,400 TWD | +28% |
Customer Experience Manager | 172,000 TWD | +250% |
Customer Experience Specialist | 114,000 TWD | +130% |
Customer Feedback and Insights Analyst | 115,000 TWD | +130% |
Customer Fulfillment Specialist | 105,000 TWD | +110% |
Customer Insights Analyst | 111,000 TWD | +120% |
Customer Journey Analyst | 134,000 TWD | +170% |
Customer Problem Manager | 114,000 TWD | +130% |
Customer Relations Manager | 171,000 TWD | +240% |
Customer Relations Specialist | 101,000 TWD | +100% |
Customer Relationship Management Implementation Consultant | 166,000 TWD | +230% |
Customer Retention Specialist | 153,000 TWD | +210% |
Customer Sales Representative | 48,100 TWD | -3% |
Customer Sales Support | 50,600 TWD | +2% |
Customer Service Administration | 61,100 TWD | +23% |
Customer Service Advisor | 110,000 TWD | +120% |
Customer Service Agent | 49,900 TWD | +1% |
Customer Service Associate | 48,300 TWD | -3% |
Customer Service Coordinator | 60,600 TWD | +22% |
Customer Service Country Manager | 204,000 TWD | +310% |
Customer Service Executive | 119,000 TWD | +140% |
Customer Service Manager | 180,000 TWD | +260% |
Customer Service Officer | 51,700 TWD | +4% |
Customer Service Operations Manager | 192,000 TWD | +290% |
Customer Service Quality Assurance Analyst | 172,000 TWD | +250% |
Customer Service Representative | 50,700 TWD | +2% |
Customer Service Sales Support | 49,600 TWD | -0% |
Customer Service Specialist | 52,300 TWD | +5% |
Customer Service Supervisor | 80,300 TWD | +62% |
Customer Service Team Leader | 115,000 TWD | +130% |
Customer Service Trainer | 95,500 TWD | +92% |
Customer Service Working Supervisor | 82,400 TWD | +66% |
Customer Solutions Representative | 109,000 TWD | +120% |
Customer Success Manager | 164,000 TWD | +230% |
Customer Success Specialist | 104,000 TWD | +110% |
Customer Support Agent | 49,100 TWD | -1% |
Dispute Resolution Specialist | 87,300 TWD | +76% |
Field Service Representative | 52,300 TWD | +5% |
Guest Relations Officer | 38,200 TWD | -23% |
Guest Service Agent | 39,400 TWD | -21% |
Inbound Call Center Representative | 51,300 TWD | +3% |
Inbound Sales Representative | 48,500 TWD | -2% |
Internet Banking Supervisor | 167,000 TWD | +240% |
Lead Administrator | 109,000 TWD | +120% |
Live Chat Agent | 59,600 TWD | +20% |
Logistics Coordinator | 55,400 TWD | +12% |
Onboarding Specialist | 112,000 TWD | +130% |
Operations Support Manager | 150,000 TWD | +200% |
Real Time Analyst | 99,400 TWD | +100% |
Regional Account Manager | 166,000 TWD | +230% |
Remote Customer Service Representative | 73,100 TWD | +47% |
Remote Customer Support Agent | 73,900 TWD | +49% |
Service Administrator | 77,600 TWD | +56% |
Service Delivery Manager | 171,000 TWD | +240% |
Service Writer | 43,100 TWD | -13% |
Social Media Customer Support Specialist | 101,000 TWD | +100% |
Sourcing Assistant | 37,200 TWD | -25% |
Telephone Operator | 37,500 TWD | -24% |
User Experience Researcher | 112,000 TWD | +130% |
Vendor Administration Specialist | 65,200 TWD | +31% |
Voice Of The Customer Analyst | 92,400 TWD | +86% |
Workforce Manager | 111,000 TWD | +120% |
Where can you get paid more, working in a private company or the government? The difference between the public or government sector salaries and the private sector salaries in Taiwan is 7% on average across all career fields.
Private Sector | 125,000 TWD | |
Public Sector | +7% | 134,000 TWD |
A good and competitive compensation would range anywhere between 46,300 TWD and 52,900 TWD. This is a very rough estimate. Experience and education play a very huge part in the final earnings.
All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salary after tax for every career.
The base salary for a careers like Customer Service Sales Support in Taiwan ranges from 24,300 TWD to 37,900 TWD. The base salary depends on many factors including experience and education. It is not easy to provide a figure with very little information, so take this range with a grain of salt.
Both are indicators. If your salary is higher than both the average and the median then you are doing very well. If your salary is lower than both, then many people earn more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios. How to compare your salary