A person working as Service Administrator in Tunisia typically earns around 2,280 TND. Salaries range from 1,210 TND (lowest) to 3,470 TND (highest).
This is the average salary including housing, transport, and other benefits. Service Administrator salaries in Tunisia vary drastically based on experience, skills, gender, or location. Below you will find a detailed breakdown based on many different criteria.
Minimum Salary 1,210 TND |
Median 2,060 TND |
Maximum 3,470 TND |
Salaries for the position Service Administrator in Tunisia range from 1,210 TND (starting salary) to 3,470 TND (maximum salary). It should be noted that the given figure is not the legally mandated minimum wage; rather, it represents the lowest figure reported in a salary survey that included thousands of participants and professionals from all regions of the country.
With a median salary of 2,060 TND, half of the professionals who work as Service Administrator in Tunisia earn less than this amount, and the other half earn more. The median salary denotes the middle value of salaries. Ideally, you would want to belong to the group earning more than the median salary, located on the right side of the salary distribution graph.
The median is closely associated with two other values known as the 25th and 75th percentiles. By examining the salary distribution chart, it can be determined that 25% of professionals employed as Service Administrator in Tunisia earn less than 1,710 TND, while 75% earn more. Similarly, the chart shows that 75% earn less than 2,330 TND while 25% earn more.
To provide a better understanding of expected salaries, we categorized the frequently occurring salaries into different ranges. This approach provides a more precise representation of salary distribution for the job title Service Administrator in Tunisia compared to simply calculating the average. The majority of reported salaries, approximately 65%, fall within the range of 1,350 TND to 1,830 TND. About 20% of salaries are below the 1,350 TND mark, while 10% fall within the range of 1,830 TND to 2,050 TND. Only 5% of individuals have salaries exceeding 2,050 TND.
0 - 2 Years | 1,390 TND | |
2 - 5 Years | +23% | 1,710 TND |
5 - 10 Years | +42% | 2,420 TND |
10 - 15 Years | +17% | 2,820 TND |
15 - 20 Years | +10% | 3,110 TND |
20+ Years | +6% | 3,290 TND |
The experience level is the most important factor in determining the salary. Naturally, the more years of experience the higher the wage. We broke down salaries by experience level for people working as Service Administrator and this is what we found.
Employees with less than two years of experience earn approximately 1,390 TND.
While someone with an experience level between two and five years is expected to earn 1,710 TND, 23% more than someone with less than two year's experience.
Moving forward, an experience level between five and ten years lands a salary of 2,420 TND, 42% more than someone with two to five years of experience.
Additionally, professionals whose expertise span anywhere between ten and fifteen years get a salary equivalent to 2,820 TND, 17% more than someone with five to ten years of experience.
If the experience level is between fifteen and twenty years, then the expected wage is 3,110 TND, 10% more than someone with ten to fifteen years of experience.
Lastly, employees with more than twenty years of professional experience get a salary of 3,290 TND, 6% more than people with fifteen to twenty years of experience.
High School | 1,680 TND | |
Certificate or Diploma | +13% | 1,910 TND |
Bachelor's Degree | +31% | 2,500 TND |
Master's Degree | +32% | 3,290 TND |
We all know that higher education equals a bigger salary, but how much more money can a degree add to your income? We broke down salaries by education level for the position Service Administrator in order to make a comparison.
Employees at this education level have an average salary of 1,680 TND.
At this level, the average salary becomes 1,910 TND, 13% more than the previous level.
At this level, the average salary becomes 2,500 TND, 31% more than the previous level.
At this level, the average salary becomes 3,290 TND, 32% more than the previous level.
A Master's degree program or any post-graduate program in Tunisia costs anywhere from 19,600 TND to 58,900 TND and lasts approximately two years. That is quite an investment.
You can't really expect any salary increases during the study period, assuming you already have a job. In most cases, a salary review is conducted once education is completed and the degree has been attained.
Many people pursue higher education as a tactic to switch to a higher-paying job. The numbers seem to support the theory. The average increase in compensation while changing jobs is approximately 10% more than the customary salary increment.
If you can afford the costs of higher education, the return on investment is definitely worth it. You should be able to recover the costs in roughly a year or so.
Though gender should not have an effect on pay, in reality, it does. So who gets paid more: men or women? For the people who work as Service Administrator in Tunisia, the average difference between the salary of male and female employees is 14%.
Male | 2,390 TND | |
Female | -12% | 2,100 TND |
Individuals working as Service Administrator in Tunisia are likely to observe a salary increase of approximately 10% every 20 months. The national average annual increment for all professions combined is 8% granted to employees every 19 months.
The term Annual Salary Increase usually refers to the increase in 12 calendar month period, but because it is rare that people get their salaries reviewed exactly on the one-year mark, it is more meaningful to know the frequency and the rate at the time of the increase.
The annual salary Increase in a calendar year (12 months) can be easily calculated as follows: Annual Salary Increase = Increase Rate x 12 / Increase Frequency
Not all compensation increases are reflected directly in the salary. Some companies offer upgraded packages to their staff instead of cash money. The figures displayed here account only for direct increments to the base salary.
53% of surveyed staff reported that they haven't received any bonuses or incentives in the previous year while 47% said that they received at least one form of monetary bonus.
Those who got bonuses reported rates ranging from 3% to 5% of their annual salary.
Received Bonus | 47% | |
No Bonus | 53% |
The most standard form of bonus, where the employee is awarded based on their exceptional performance.
Company Performance BonusesOccasionally, some companies like to celebrate excess earnings and profits with their staff collectively in the form of bonuses that are granted to everyone. The amount of the bonus will probably be different from person to person depending on their role within the organization.
Goal-Based BonusesGranted upon achieving an important goal or milestone.
Holiday / End of Year BonusesThese types of bonuses are given without a reason and usually resemble an appreciation token.
People tend to confuse bonuses with commissions. A commission is a prefixed rate at which someone gets paid for items sold or deals completed while a bonus is in most cases arbitrary and unplanned.
The main two types of jobs | |
Revenue Generators | Supporting Cast |
Employees that are directly involved in generating revenue or profit for the organization. Their field of expertise usually matches the type of business. | Employees that support and facilitate the work of revenue generators. Their expertise is usually different from that of the core business operations. |
Example: | Example: |
Revenue generators usually get more and higher bonuses, higher salaries, and more frequent salary increments. The reason is quite simple: it is easier to quantify your value to the company in monetary terms when you participate in revenue generation.
Top management personnel and senior employees naturally exhibit higher bonus rates and frequencies than juniors. This is very predictable due to the inherent responsibilities of being higher in the hierarchy. People in top positions can easily get double or triple bonus rates than employees down the pyramid.
The hourly wage is the salary paid in one worked hour. Usually, jobs are classified into two categories: salaried jobs and hourly jobs. Salaried jobs pay a fixed amount regardless of the hours worked. Hourly jobs pay per worked hour. To convert salary into hourly wage the above formula is used (assuming 5 working days in a week and 8 working hours per day which is the standard for most jobs). The hourly wage calculation may differ slightly depending on the worked hours per week and the annual vacation allowance. The figures mentioned above are good approximations and are considered to be the standard. One major difference between salaried employees and hourly paid employees is overtime eligibility. Salaried employees are usually exempt from overtime as opposed to hourly paid staff.
The minimum pay rate per hour for people working as Service Administrator in Tunisia is 7 TND. This is the minimum as per the gathered data in the salary survey not the minimum hourly rate mandated by law.
Job Title | Average Salary |
Customer Service and Call Center | -100% | |
Account Representative | 1,710 TND | -25% |
Account Service Representative | 1,750 TND | -23% |
Business Support Specialist | 2,500 TND | +10% |
Call Center Advisor | 1,970 TND | -14% |
Call Center Duty Manager | 2,610 TND | +14% |
Call Center Manager | 4,770 TND | +110% |
Call Center Quality Analyst | 2,910 TND | +28% |
Call Center Representative | 1,490 TND | -35% |
Call Center Scheduler | 1,760 TND | -23% |
Call Center Scheduling Manager | 2,600 TND | +14% |
Call Center Supervisor | 2,160 TND | -5% |
Call Center Team Leader | 2,450 TND | +7% |
Call Center Technology Specialist | 2,970 TND | +30% |
Chatbot Copywriter | 2,570 TND | +13% |
Chatbot Deployment Specialist | 2,850 TND | +25% |
Chatbot Marketing Specialist | 3,310 TND | +45% |
Chief Customer Experience and Success Officer | 6,000 TND | +160% |
Client Engagement Specialest | 2,910 TND | +28% |
Client Executive | 2,000 TND | -12% |
Client Liaison Officer | 1,400 TND | -39% |
Client Relations Manager | 5,450 TND | +140% |
Client Relationship Executive | 4,710 TND | +110% |
Client Relationship Manager | 5,450 TND | +140% |
Client Service Analyst | 3,090 TND | +36% |
Client Service Representative | 1,520 TND | -33% |
Client Strategy Specialist | 3,210 TND | +41% |
Contracts Specialist | 2,340 TND | +3% |
Customer Care Officer | 1,490 TND | -35% |
Customer Care Representative | 1,550 TND | -32% |
Customer Center Supervisor | 1,780 TND | -22% |
Customer Experience Analyst | 1,910 TND | -16% |
Customer Experience Manager | 5,350 TND | +130% |
Customer Experience Specialist | 3,460 TND | +52% |
Customer Feedback and Insights Analyst | 3,490 TND | +53% |
Customer Fulfillment Specialist | 2,910 TND | +28% |
Customer Insights Analyst | 3,110 TND | +36% |
Customer Journey Analyst | 4,120 TND | +81% |
Customer Problem Manager | 3,400 TND | +49% |
Customer Relations Manager | 5,130 TND | +130% |
Customer Relations Specialist | 3,150 TND | +38% |
Customer Relationship Management Implementation Consultant | 5,130 TND | +130% |
Customer Retention Specialist | 4,300 TND | +89% |
Customer Sales Representative | 1,460 TND | -36% |
Customer Sales Support | 1,540 TND | -32% |
Customer Service Administration | 1,880 TND | -18% |
Customer Service Advisor | 3,400 TND | +49% |
Customer Service Agent | 1,550 TND | -32% |
Customer Service Associate | 1,520 TND | -33% |
Customer Service Coordinator | 1,710 TND | -25% |
Customer Service Country Manager | 5,820 TND | +160% |
Customer Service Executive | 3,420 TND | +50% |
Customer Service Manager | 5,240 TND | +130% |
Customer Service Officer | 1,490 TND | -35% |
Customer Service Operations Manager | 5,470 TND | +140% |
Customer Service Quality Assurance Analyst | 4,940 TND | +120% |
Customer Service Representative | 1,490 TND | -35% |
Customer Service Sales Support | 1,430 TND | -37% |
Customer Service Specialist | 1,520 TND | -33% |
Customer Service Supervisor | 2,220 TND | -3% |
Customer Service Team Leader | 3,390 TND | +49% |
Customer Service Trainer | 2,840 TND | +25% |
Customer Service Working Supervisor | 2,660 TND | +17% |
Customer Solutions Representative | 3,190 TND | +40% |
Customer Success Manager | 5,190 TND | +130% |
Customer Success Specialist | 3,270 TND | +43% |
Customer Support Agent | 1,460 TND | -36% |
Dispute Resolution Specialist | 2,570 TND | +13% |
Field Service Representative | 1,610 TND | -29% |
Guest Relations Officer | 1,190 TND | -48% |
Guest Service Agent | 1,210 TND | -47% |
Inbound Call Center Representative | 1,520 TND | -33% |
Inbound Sales Representative | 1,430 TND | -37% |
Internet Banking Supervisor | 4,660 TND | +100% |
Lead Administrator | 3,150 TND | +38% |
Live Chat Agent | 1,780 TND | -22% |
Logistics Coordinator | 1,600 TND | -30% |
Onboarding Specialist | 3,340 TND | +46% |
Operations Support Manager | 4,640 TND | +100% |
Real Time Analyst | 2,970 TND | +30% |
Regional Account Manager | 4,790 TND | +110% |
Remote Customer Service Representative | 2,160 TND | -5% |
Remote Customer Support Agent | 2,200 TND | -4% |
Service Administrator | 2,280 TND | = |
Service Delivery Manager | 5,150 TND | +130% |
Service Writer | 1,270 TND | -44% |
Social Media Customer Support Specialist | 2,970 TND | +30% |
Sourcing Assistant | 1,070 TND | -53% |
Telephone Operator | 1,150 TND | -50% |
User Experience Researcher | 3,430 TND | +50% |
Vendor Administration Specialist | 1,980 TND | -13% |
Voice Of The Customer Analyst | 2,790 TND | +22% |
Workforce Manager | 3,210 TND | +41% |
Where can you get paid more, working in a private company or the government? The difference between the public or government sector salaries and the private sector salaries in Tunisia is 13% on average across all career fields.
Private Sector | 3,690 TND | |
Public Sector | +13% | 4,190 TND |
A good and competitive compensation would range anywhere between 2,060 TND and 2,330 TND. This is a very rough estimate. Experience and education play a very huge part in the final earnings.
All salary and compensation figures displayed here are gross salary figures, that is the salary before tax deductions. Because taxes may differ across sectors and locations, it is difficult to accurately calculate the net salary after tax for every career.
The base salary for a careers like Service Administrator in Tunisia ranges from 1,210 TND to 1,710 TND. The base salary depends on many factors including experience and education. It is not easy to provide a figure with very little information, so take this range with a grain of salt.
Both are indicators. If your salary is higher than both the average and the median then you are doing very well. If your salary is lower than both, then many people earn more than you and there is plenty of room for improvement. If your wage is between the average and the median, then things can be a bit complicated. We wrote a guide to explain all about the different scenarios. How to compare your salary